Nick P.
Have been waiting since mid September…
Have been waiting since mid September for my so-called at home test kit. When you try to contact this company for service, they lead you to a bot who says it’s going to connect you with somebody and then never does this company has the creepiest customer service you’ll ever receive.would not recommend to anybody.
Response from Hone HealthNov 14, 2025
Hey Nick, sorry for the trouble here! Our team would love to help, but we just searched your name in our support portal and haven't found any outreach from a Nick P••••••••• We also searched our patient database and there's no record of someone with that name as a member of Hone. We requested more information from Trustpilot about your review. If this is a genuine review, please respond to that request with the contact information connected to your Hone account, and we'll touch base ASAP.



