Tom V.
This company continues on a regular…
This company continues on a regular basis to drop the ball in all aspects. From trying to deliver a product during the middle of the day when I work full time ; to never being able to speak or email anyone about problems with my product; to being over charged and honestly the whole process is super super slow and way over priced. Again the cloth have their way or process but it lost me as a customer. The lack of convenience at Hone is prominent and this has happened to me multiple times now. But hey they got 4 days to have my product delivered or guess what the money stops from my end. Only time they respond is when u leave a negative response on customer reviews. So now the communication only happens when I leave negative comments. That should tell u the true testament of cummunication of hone. I wouldn’t recommend this company at all. With so many options now hone would never cross my mind.
Response from Hone HealthNov 18, 2025
Hey Tom, we're not seeing any outreach to our team about the issues you outlined in this review. We'd love to help, but we need to know the contact info connected to your case. We're also not seeing any patient in our system under your name, 'Tom Vette'. We just requested more information through Trustpilot, so if this is a genuine review, please respond to that request with your contact info and our team will be sure to help!



