customer
What a great experience
What a great experience. It was very straightforward informative and I felt great and I am excited about the plan.

Hone was founded with an unwillingness to accept that "aging" is interchangeable with "declining". We don't focus on turning back the clock or becoming who you used to be, because the real opportunity lies in helping you become the best you can be. We believe that our bodies can be optimized to reach their peak performance, for whatever it is that matters in your life. Hone’s personalized care process is designed to help you relieve symptoms quickly, reach your long-term health goals, and thrive even as you age.Your initial treatment is just the beginning of Hone's personalized health roadmap, developed specifically for your body using the latest health science. As you make progress, you’ll be amazed by what’s possible, and we’ll be there every step of the way with regular check-ins and adjustments to optimize your treatment.Hone’s membership has been created to build a deep relationship where we can partner over the course of your life to help you succeed. We want to celebrate your wins and help you through your losses. Our community rallies around each other and Hone members are always there to help and encourage your progress. The best decision you can make is not to wait any longer–––join our healthcare revolution today!
Hone Health (honehealth.com) has 11,925 customer reviews on Five Star Index, with an average rating of 4.8 out of 5.
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customer
What a great experience. It was very straightforward informative and I felt great and I am excited about the plan.
Lester H.
Dr. was super clear and detailed
gigi R.
I was pleasantly surprised how fast everything went. Labs were sent within a few days. But the most impressive part in all of this was the ease of the conversation I had with my Dr. Feinstein. He was professional and the most important part is that he listened, asked how I was feeling and did not rely on my lab work the most. As women go through menopause.We never get heard, we get rushed and brushed off, and feel that there is no hope. He walked me through everything that he suggested and helped me understand why I was experiencing my issue. I thought the price was a bit high, but after the interaction I had with the Dr. I felt that it was worth it.
Kevin A Z.
Dr. Amanda is the amazing one. Her insight and ability to Pivot with what will work best for me is amazing.
Darren
Easy and quick
Zak E.
Tried scheduling my appointment through their chatbot, a toddler has a better brain their their AI and it scheduled me for a time that I could not make. I couldn't cancel and I tried multiple times. Tried emailing, texting, and voicemails (multiple times each). It has been 3 business days and they haven't responded and I have submitted a dispute with my credit card company. If you pride yourself on your customer service on your website, its time to walk the walk and not just spew BS on your webpage to scam us. I bet they respond faster on Trustpilot than through their main channels of communication. Stay away from this company. I tried emailing XXXXX (look at other reviews for the email) that is listed in the reviews, I got a returned to sender email, starting to look like they went out of business more than anything.
Response from Hone HealthDec 18, 2025
Hey Zak, Ken here, I haven't received an email from you at [email protected], and there's no reason why that would trigger a return to sender. Please feel free to try emailing me again. Additionally, we requested more info through Trustpilot. If you respond to that request with your contact info, I'll make sure a Care Team manager reaches out ASAP. If you're reading this review, please free to email me as well at [email protected]
Vickieabc
The doctor listened to my concerns, explained everything thoroughly, made sure I understood and welcomed questions. She explained all of her recommendations based on my lab results. Great experience.
Daniel
Always appreciate the time and attention I receive from my doctor.