Hone HealthReviews of honehealth.com

Dr. Santorufo always listens to my questions and concerns and takes the time to explain! Super happy with the care and attention I recieved

The Doctor was easy to talk to and very informative. He also provided information and answered all my question that i had about the Medication.

She’s great! Love working with her!

Was blown away by the Dr. Bivins He actually didn't recommend TRT but still came up with what appears TY o be a good solution to my issue.

They use a 45$ self administered, finger prick, blood dropping, sealed envelope, USPS, internal? lab work. Their web site and customer service definitely have issues. I submitted my lab SAMPLE # multiple times via their site, in emails and also through their app. But...... They can't process/ give my lab results until I submit my sample number.... I have, I have, I have. Told them via website, email, app. No consistent customer service rep, so you always "talk" to someone who is new to the issue, doesn't care? definitely doesn't follow up about the situation...... Started Jan. 26, 2026. It is now Feb. 14, 2026 without any answers or solutions. I have requested my $$ back for the lab work costs. 45$$ When I started having issues, i decided to try another provider. From this unnamed provider, I have already gotten my blood drawn by a professional, lab results given, consultation and script written AND delivered. STILL WAITING on Hone.

Love my provider. Always a great experience. Hone has been wonderful to me!

⭐⭐⭐⭐⭐ Outstanding Support I don’t usually take the time to write reviews, but my experience with Denisse D. at Hone Health absolutely deserves recognition. The process involving lab results, pharmacy coordination, and trying to receive medication quickly and conveniently can be very confusing and often feels full of barriers. Despite that, Denisse D. was always patient, understanding, and ready to guide me through every step. Our communication was entirely through email, and she was incredibly responsive, supportive, and clear. She explained everything in a way that made it simple and easy to understand. Every question I had was answered quickly and thoroughly, even if the information might have existed elsewhere. She never made me feel rushed or dismissed. What really stood out is that she understood my perspective and the reasoning behind my questions. That level of human understanding is what makes service truly exceptional, and it’s something AI or automated chat systems simply can’t replace. Denisse D. is professional, kind, efficient, and truly outstanding at what she does. The level of care she provides sets a model of customer service excellence that others could learn from. I sincerely hope her leadership recognizes what an incredible asset she is to the organization. Huge thank you to Denisse D. — 10 stars all around!

Make sure you wanting to buy these products. They swindle you in to paying $100s a month for what you need. No refunds.