Dannielle J.
Complete disaster and a waste of time
I had an invalid blood level due to contamination with my testosterone gel being applied at exact site of blood draw . I offered to pay for retest prior to my requested (6x) rescheduled consult and emailed and also text messaged them multiple times to reschedule . The AI was completely worthless I recieved 7 separate messsges with AI computer texting they would be reaching out to my care team “ which it never did over a five day period . They then charged me $50 for missed appointment. I do not believe they have actual human staff trying to run business with only computers ? Extremely unhappy with service . I know this review seems like an outlier but go to Reddit for more accurate reviews or you tube
Response from Hone HealthApr 20, 2026
Hi Dannielle, due to PHI/HIPPA we can't comment too much on your case here, but a manager will be reaching out to help and ensure we get you back on track with everything — please stay tuned!



