Hone HealthReviews of honehealth.com

Traditional health could take some pointers from Hone Health.

At first everything was fine, and even would have recommended them. I changed banks and when I went to update the billing, it wouldn't let me until it was rejected by the bank. It then wouldn't let me update for 3 days of failed charges. I got that handled, and again there was a problem with billing. So another 3 days of failed charges to update again. Now I have ran out of the Rx, and have to resort to paying someone else to get my Rx. Why because as an extremely busy professional working 80-100 hours a week, I do not have the option to answer my phone when they call, and they have no one you can speak to without them calling you. So a simple matter that could have been handled in a 5 minute phone call, has still not been corrected after almost 2 weeks. I still have not been able to talk to someone, I have requested to use my own pharmacy now. Since doing that they have basically ignored me, not that they were not ignoring me to begin with. I did the math and though my PCP I could take the $250/month I spend here and pay for the medications cheaper out of pocket. They mislead you in thinking that the medications are covered with the subscription, but nope you have to pay for those also. So basically the $129 subscription is for a 2 minute conversation with a provider every 4 months, a $40 test every 4 months, and storage of your medical record. ABSOLUTLY NOT WORTH IT, especially with the crappy customer service. ** Edit** Well I am still waiting for even the attempt at a phone call, after I was not able to answer. I have requested several time since I thought the situation was resolved. 24 hours, we are now going on 5 days without any attempt to contact me. The chat option is a lie, its not there. How do you expect me to give any information, why Noone will talk to me. You can't, this is borderline failure to deliver services and Im about to report it as such.

This has been the best process. I am very pleased with the service and the process.

Great Service

Great doctor. Listened to my concerns. I highly recommend him.

Dr Skeet is always helpful and open to my concerns and ready to guide me down the right path

Quick, thorough appointment. Dr. Bakty made sure all my questions were answered and followed up immediately with a written plan.

“My experience was excellent. The consultation was smooth, and the doctor was extremely professional, attentive, and clear in their explanations. It’s clear the company prioritizes patient experience and hires providers who truly care