Melanie O.
I have called and emailed them about a…
I have called and emailed them about a HUGE charge out of my account. Finally a rep named Peter contacted me and said he could refund the money. I said I would like that. I have no refund and he isn’t returned my emails. No one is. My calls keep going nowhere. “Company wide meeting”. The money was taken from my bank account and I need it back.
Response from HomesnapJul 20, 2021
Hi Melanie, I'm so sorry to hear about your experience. I spoke with our support team and it looks like a member of our team was able to resolve this issue for you. Thank you for your patience, and feel free to reach out if you ever have any questions or concerns in the future.




