Homesnap Reviews | Read Customer Reviews of homesnap.com

HomesnapReviews of homesnap.com

4.3329 reviews
Internet & Software
7200 Wisconsin Ave #200, Bethesda, Maryland

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Homesnap

About Homesnap

With easy-to-use mobile technology fueled by unmatched, real-time data intelligence, Homesnap is changing the way real estate agents connect with consumers and serve their clients. The industry-endorsed Homesnap platform leverages real-time data from over 200 MLSs to empower millions of consumers with a superior home search experience, while providing over 85% of U.S. agents with access to powerful mobile tools that automate their work and accelerate their success. The integrated Homesnap platform is transforming the industry by bringing real-time to real estate. More information can be found at www.homesnap.com.

Homesnap (homesnap.com) has 329 customer reviews on Five Star Index, with an average rating of 4.3 out of 5.

Also known as: homesnap.com
Website: homesnap.com
Category: Internet & Software
Location: Bethesda, Maryland
Listed on Five Star Index: 2026

About these reviews

Replies: The company replied to 57% of reviews.
Latest: Most recent review: January 2026.
Edits: Reviews are shown as their authors wrote them. The company can reply, but cannot edit them.
Score: This company cannot pay to remove reviews or change its score.

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Homesnap reviews

329 approved reviews, newest moderated first

steve W.
Aug 3, 2021
We were referred to Amy Wilms from…
We were referred to Amy Wilms from Berkshire Hathaway when it was time to put a home up for sale. It was a very emotional experience and if we hadn’t had Amy to listen and guide us thru this process , we would have been lost .We Have been at our home for more than 20 years. The most important quality of Amy Wilms is she Listened with her Heart
Response from HomesnapAug 3, 2021
Hi Steve, we are so glad to hear that Amy Wilms was able to help guide you through the home selling process. Congratulations, and best of luck in your future endeavors!
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Rachel W.
Aug 2, 2021
They are to get a hold of by phone
They are to get a hold of by phone ! I was on hold for 13 minutes when the robot came on to say that there is a “ company wide “ meeting and to call again later . Really ? Why not say that at the beginning of the call ?
Response from HomesnapAug 3, 2021
Hi there, I'm sorry to hear that you experienced a delay with our support team. We would love to get whatever issue you're experiencing resolved as soon as possible. Another way to contact our team is via email where you can outline your situation so our team has a better idea of how to help. You can contact them at [email protected].
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AL P.
Aug 2, 2021
Experience with Homesnap was extremely…horrible
Experience with Homesnap was extremely poor, mainly due to poor communication. Example: After giving a poor review, I receive an email thanking me for the POSITIVE REVIEW! Staff cannot be reading my response.
Response from HomesnapAug 3, 2021
Hi there, I'm so sorry to hear that you've had a negative experience with our customer service. I can assure you that there are real people who are responding. As a result, our support staff can become overwhelmed with cases which may result in delayed responses. However, we value hearing from our customers and make it a priority to resolve any outstanding issues. If you have any questions or concerns, feel free to reach out via direct message on social media or by contacting our support team at [email protected].
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Javon D.
Aug 1, 2021
Homesnap is the best real estate app…
Homesnap is the best real estate app out there for agents. It’s especially user friendly for your clients and it allows you to connect and talk to your clients about any property right away. Speed is especially important in today’s market.I recommend Homesnap to all of my real estate colleagues.
Response from HomesnapAug 2, 2021
Hi Javon, thank you for the great review! We love hearing that Homesnap has been a valuable tool for both you and your clients.
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Tonya L.
Jul 29, 2021
Fantastic search tool and up to date
Fantastic search tool and up to date. Lots of information quickly. I use everyday in my business.
Response from HomesnapJul 29, 2021
Hi Tonya, we're so happy to hear that Homesnap has become a daily tool for you! Thanks for taking the time to write a review.
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KIMBERLY
Jul 28, 2021
very helpful
very helpful
Response from HomesnapJul 29, 2021
Hi Kimberly, thanks for the 5-star review! We're glad to hear that Homesnap has been a helpful tool for you.
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Shiraz M.
Jul 27, 2021
Good App for marketing
Good App for marketing
Response from HomesnapJul 28, 2021
Hi Shiraz, thanks for the review! We're so glad Homesnap has helped you with your marketing needs.
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Magda M.
Jul 27, 2021
Remarkable Resource
HOMESNAP has become my go-to real estate tool. Buyer clients always seem fascinated by the app and how seamlessly they're able to share properties of interest to them with me AND their loved ones. Like any new application, the more it's used the better one becomes at using it! Recommend 100%
Response from HomesnapJul 28, 2021
Hi Magda, thank you so much for taking the time to share your positive experiences with Homesnap! We're happy to hear that our app has served as a valuable tool for both you and your clients.
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