HomeProGymReviews of homeprogym.com

The stackable resistance band set from Home Pro Gym is a game-changer! The bands are incredibly durable and offer adjustable resistance by stacking them together, making them perfect for both beginners and more experienced users. I love the flexibility to target different muscle groups with various intensities. They're compact, easy to store, and great for a full-body workout. Whether at home or on the go, these bands provide an efficient and versatile training option. Highly recommend!

I ordered on the 5th of February and I live in Europe. The website states 8-10 weeks into Europe which is absolutely fine I'm happy to wait. At around week 5 I asked for an update as I was out of the country around the possible delivery date, I received a response which had a link to a vessel tracking website and essentially I was told there would be delay which was fine by me. Then a couple of weeks later I asked for the logistics provider here as unfortunately there are a lot of scam emails at the moment, I got a vessel update again so I went back immediately and said I was after the logistics provider in a nice way never ranted or carried on as international shipping is a process. What happened next is the concern, nothing happened, no response. I emailed once a week or there abouts again not being abusive or nasty simply asking for assistance. At week 13 I then tried their website contact form, Facebook, Instagram, calling (don't bother automated response saying to use email) and tried to contact Speediance (equipment manufacturers) directly to figure this out but no luck there either yet. I don't know if this is a legit business or not, I sincerely hope it is but the customer service is just excruciatingly frustrating as I never asked for anything out of the ordinary, just simple updates. A tracking number with the logistics company would have been plenty. Personally I would advise to steer well clear of HomeProGym for the moment, if they simply contacted myself this never would have been an issue as delays happen, it is a truly bizarre experience and I can't quite fathom why it has occurred? I really don't like giving poor reviews in anything to be honest and have very seldom done so, but in this instance I genuinely feel like I need to warn others of the pitfalls with the business at present. It is now presently week 15, I haven’t received an email since week 10 so it is now 5 weeks of being ignored. John

Lets set the record straight. I read reviews about people claiming "scam" THIS IS DEFINITELY NOT A SCAM COMPANY. I ordered the Speediance Gym monster and it was delivered as promised. I even emailed them after I saw "scam" posts about potentially cancelling my order. I'm glad they reassured me time after time but were willing to do whatever I wanted in terms of keeping the order. I had faith, kept the order, and they delivered. Thanks HomeProGym and I hope you get recognized for being a well run company.

Scam Likely! On December 31st, 2023, I purchased a Speediance Smart Gym - Family for a total of $2,788 from Homegympro.com. My decision to make this purchase was based on the information provided on their website, which clearly stated that the gym would be delivered to my residence within 4-9 business days. To facilitate this purchase, the tracking and shipment were coordinated through a Home Gym Pro partner, Shop.app. However, my dissatisfaction began to mount after waiting for four business days with no updates on the status of my order. When I checked Shop.app on January 4th, 2023, it displayed "Order placed," indicating that there had been no progress made in shipping my order. Concerned and frustrated, I immediately attempted to contact Homegympro.com at their designated support email address. I sent emails on January 3rd, January 8th, and January 10th, outlining my concerns and seeking assistance. My initial email on January 3rd received an automated response from Homegympro.com, assuring me that someone from their team would contact me within 24 hours. However, despite this commitment, I have yet to receive any form of communication from Homegympro.com, whether it be regarding the status of my order or an attempt to resolve the issue. As a result of this unresponsiveness and failure to fulfill the purchase agreement, I have been forced to take additional steps by involving my credit card company in an attempt to secure a refund for the $2,788 I paid to Homegympro.com. The entire experience with Homegympro.com has been deeply disappointing, and their behavior can only be described as untrustworthy, unreliable, and unresponsive. I feel misled by their promises and have been left without the product I paid for or any resolution to this matter.

I ordered a Speediance from HomePro Gym ... And since I ordered 4 weeks ago no news, when I send emails I don't get any replies ... quite worrying ... (Got an update from the team - but still unclear when my appliance will arrive (ordered it now more than 5 weeks ago) tracking site is in chinese)

Do not trust. A bunch a fake reviews below. I purchased something tried to get assistance. Zero communication. Just a company reselling stuff with an automated engine and lots of SEO and digital add spend on Facebook

Homeprogym has gained my loyalty as a customer. I feel comfortable recommending them to others looking to upgrade or start their home workouts. Their wide selection, quality equipment, and attentive service make Homeprogym the top choice for all your home fitness needs. I'll continue turning to them first for any new additions to my gym.

When I first started gym, I did all my shopping here and I still do, I can definitely say that it is the only good sales store in the market. Everything is available in the name of the gym and they are incredibly fast, take a look!