Homemakers Reviews | Read Customer Reviews of homemakers.com

Homemakers Reviews | Read Customer Reviews of homemakers.com

Homemakers reviews

Showing 12 reviews with 2 stars · Clear filters

David W.
Apr 24, 2025
Chat rep want helpful at all!
Chat rep want helpful at all!
Response from HomemakersApr 25, 2025
We understand your frustration with the chat experience. We value your feedback and will use it to improve our customer service.
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AOC
Nov 29, 2024
Too many hoops to jump through to order…
Too many hoops to jump through to order online. I signed up a few days ago for an account and didn't get any discount offers because I was already a subscriber. My intention was to make a purchase in the first place.
Response from HomemakersNov 29, 2024
We appreciate you taking the time to share your experience. We understand your frustration with the online ordering process and the lack of discount offers. We're always looking for ways to improve our customer experience and will take your feedback into consideration.
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Kati M.
Nov 27, 2024
There wasn't an option to select my…
There wasn't an option to select my delivery date
Response from HomemakersNov 27, 2024
We understand your frustration with the lack of delivery date selection. We value your feedback and will use it to improve our services.
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Benjamin
Nov 18, 2024
Good product, misleading advertising
The product was advertised instore and I made a special trip to get it. At that point I was informed that they did not have one I could buy, even though they had two on the floor! Looks like it won't be available for 2-3 months.
Response from HomemakersNov 18, 2024
We understand your frustration with the product not being available for purchase. We strive to ensure our inventory accurately reflects what is displayed in our stores. We apologize for the inconvenience this caused and will work to improve our inventory management practices. Please feel free to reach out to us at [email protected] and we can look into this further for you.
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Johnathon R.
Sep 30, 2024
The website has a lot of inconsistencies
The website has a lot of inconsistencies
Response from HomemakersSep 30, 2024
Hi, Johnathon we’re sorry to hear about your experience. I have forwarded your information to our website coordinator who will look further into this to make improvements. In the meantime, if you have any additional details that you’d like us to be aware of or can help with, please email us at [email protected]. Thank you and my apologies again!
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DH
May 1, 2024
Checkout was difficult
Checkout was difficult. Tried to purchase in-store and had to provide so much information just to place order that I left without the furniture despite having cash in hand. I just wanted to buy something not sell you my data to sell to third parties. Let people buy furniture without providing a blood sample, work history, and family tree. Thanks.
Response from HomemakersMay 6, 2024
Hi, we’re sorry to hear about your experience, this is definitely not the Homemaker’s standard. I have forwarded your information to our sales manager who will look further into this to make improvements. In the meantime, if you have any additional details that you’d like us to be aware of or can help with, please email us at [email protected]. Thank you and my apologies again!
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Real R.
Apr 18, 2024
Website issues
It wouldn't recognize my password so I reset it. Then it wouldn't recognize my new password so I gave up and checked out as "guest." Then I tried to use PayPal and it told me my address through PayPayl was invalid. It's not. I use PayPal almost daily and have had the same address since I opened the account. So I used a credit card. Then it corrected the address I put in because I spelled out Street instead of abbreviating. And even when you click the X to close the box at the bottom of the screen for the "Consent tracking," it comes back on EVERY SINGLE SCREEN! What a pain.
Response from HomemakersApr 19, 2024
Hi there, we’re sorry to hear about your experience, this is definitely not the Homemaker’s standard. I would like to have someone from our web team look into this further. Could you please send me the phone number used when purchasing to [email protected] so I can look up your order information? Please also feel free to share more information about your experience. Thank you and my apologies again!
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Alyssa W.
Apr 16, 2024
I couldn't get my credit card to load…
I couldn't get my credit card to load into new card. Customer service was not open to deal with matter. I love homemakers but I wanted to buy something and couldn't, had to use my NFM card which I didn't really want to do.
Response from HomemakersApr 18, 2024
Hi, Alyssa we’re sorry to hear about your experience, this is definitely not the Homemaker’s standard. I would like to have someone from our Accounting team look into this further. Could you please send me the phone number used when purchasing to [email protected] so I can look up your order information? Please also feel free to share more information about your experience. Thank you and my apologies again!
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