HomemakersAt Homemakers, we're determined to inspire customers with our service, dedication, and reliability to ensure a premium shopping experience. As one of the largest furniture stores in Iowa, we offer a huge selection of furniture, mattresses, and accessories to accommodate every budget and lifestyle!
Homemakers (homemakers.com) has 674 customer reviews on Five Star Index, with an average rating of 4.5 out of 5.
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Aaaaaaaazs
Transaction failed but still showed pending on my credit card
Response from HomemakersJun 30, 2025
We're sorry you encountered this issue. We'll investigate why the transaction is pending despite its failure. Thanks for your feedback. Please feel free to contact us at [email protected] for further assistance.
Consumer
Company violations, inaccurate routes deliveries , uppermangment in vengeful and hateful, always slow up late , sales men will attempt to trick into buying over priced furniture unable to fit through doorways, cautions of discounts. Food behavior for higher ups No returns with negotiating, definitely a place that doesn’t care if you come back or not. Unfortunate but part of buuiness I understand, they repeatedly bang and kick walks and walk through brand new house carpet with mud shows
I called for a R.
I was on the phone with someone and she was being snooty and acted like I was a complete idiot when I didn’t have the sku number for the exact item I was looking for. I’m calling you for help, how about you help, if I could find the item on my own I wouldn’t be calling you. It took maybe 2 minutes from beginning to end. Could you just be nice.
Response from HomemakersApr 28, 2025
We understand your frustration with your recent experience. We strive to provide excellent customer service and are disappointed to hear that you did not receive the help you needed. We value your feedback and will use it to improve our training and ensure our agents provide a more positive experience for all customers.
Eric E.
I was supposed get free shipping and was charged almost $100 for delivery! FALSE ADVERTISEMENT!!!!
Response from HomemakersApr 28, 2025
Good morning! We truly apogize for any miscommunication. We are not seeing a delivery fee charged on your order. Please feel free to reach out to us with more information @ [email protected]. Thank you!
Curt H.
Set up brand new online account. The system would not not let me use a Promo Code for $25. Kind of funny that I have to call and was told I can pay for the order and then call back after I paid $1600.70 to have them apply the $25 promo code.
Response from HomemakersMar 20, 2025
We understand your frustration with the issue you encountered with the promo code. It's disappointing that you were unable to apply it during the online checkout process. We appreciate you bringing this to our attention, and we'll certainly look into improving our system to make it more user-friendly.
Valerie H.
I tried to put my order in 4 times and it failed 3
Response from HomemakersJan 8, 2025
We're truly sorry that your experience was so negative. We know that repeated failures are incredibly frustrating, and we want to express our deepest apologies for the trouble you encountered. We value your feedback and are using it to improve our systems. We are committed to providing a smooth and efficient online shopping experience for all our customers, and we are working hard to resolve the technical issues that led to your difficulties. We appreciate your patience and understanding.
joshua R.
Having to pay $149 on each individual item delivered in the home, and ordered at the same time is ridiculous. One would assume, if you are to deliver one item to the home it would include all items. If I am not mistaken you are not assembling anything. But, if I get the same items delivered to my garage which is two steps away from inside you touch each item and its free. Make it make sense.
Response from HomemakersNov 25, 2024
We understand your frustration with the delivery charges. We strive to provide our customers with the best possible service, and we appreciate your feedback.
Ann
Absolutely ridiculous that you have to pay $149 for them to put the items together! It’s a furniture store And your item should come put together!
Response from HomemakersSep 16, 2024
It was a pleasure serving you, Ann! We do offer two delivery services, Fast Statewide Shipping in Iowa. Get fast shipping to your home and get free shipping when your order is $499 or more or our In-Home Delivery service of $149.99 your items will be assembled, delivered and placed inside your home in your room of choice.We appreciate your business and taking the time to share your feedback with us.
