Home InsteadReviews of homeinstead.com

Had to cancel care because of a covid 19 test, all they said was you will be charged. Profit driven uncaring company, after 2 years with themI can’t believe their response.

I would like to mention that I had to give a star in order to proceed with this review. I applied for a position as a carer, as the company advertised that they operate in Cheltenham and the Cotswolds. A lady phoned me and asked me where I lived and when I said that I lived in Bourton-on-the-Water, she said that it will not work as all their clients are in Cheltenham. The more I tried to explain that I am happy to travel the more I was told that it would not work. I was astounded that I was turned down on where I live. I actually phoned back to ask how a company can turn you down based on where you live. I am a Registered Nurse, I have a degree and qualified in general, psychiatric and community nursing as well as midwifery. I am South African, but married to a British citizen. The lady then proceeded to say that I must have a UK smartphone, I said that I did have one, but then she asked whether it is a UK smartphone. I found this quite strange. A smartphone is a smartphone, I have a UK sim card with a UK number, she knew that because she phoned me on the number. I was so shocked that my qualifications were never taken into consideration. I found this "interview" totally unprofessional.

Very rude & abrupt 'interview' - the advert reads Cheltenham & the Cotswolds, as soon as I said I was in a village in the Cotswolds, but not in Cheltenham, I was told there is no possibility of work & I was not even given a chance to say i have my own transport & am willing to travel... Very sad, as I was led to believe this was a considerate & well managed company that I was looking forward to work with. Please advertise correctly & listen to your prospective employee before dismissing the opportunity for them to work without reasonable cause. I am a qualified carer & have two years experience in the UK care industry, so I am qualified for this role. I was not given a chance to speak during the interview process, which is usually a conversation allowing both parties opportunity to communicate effectively, perhaps better training in communication & non-discrimination can be given.

Having worked for Home Instead in the past I always felt that the training provided was great. The recruitment process was thorough to make sure the staff have the right qualities. Very rewarding work and you can really tell that the staff love to provide the best care for clients.

No real job behind the job offer. After an interview there was a free unpaid 2 day course via Zoom. Lots of policies to read in spare time. They've asked for a fee for DBS which was free under Covid-19 (they didn't even check that). Was promised a job but once they've gathered all information they've stopped replying to emails. Complete waste of time.

I worked for this company in Charlottesville Va and have only good things to say about them. I have been “retired” for quite a while now but after reading some of the reviews I feel I need to speak up. The people I worked for couldn’t have been more caring and kind. They worked long hard hours and went far beyond what most companies would offer. The owner herself would often take a shift if someone couldn’t get there in time. Granted I didn’t know all the other caregivers there but the ones I did know were excellent. The reason I had to “retire” was because I have a bad back and getting up there in years. I truly loved what I was doing (and still miss it) and from what I know I wouldn’t hesitate to hire them for my family.

Not impressed with Peter Taylor as a manager. Does not listen

Regret working there! Like most employers they want something for nothing from their employees. You can find a better job anywhere. Don’t help these loser exploit others.