Home InsteadReviews of homeinstead.com

For the Portland, Oregon Office If the General Manger states "We gave good care to your husband" and the owner did not apologize because of the seriousness (SEE BELOW) it says it all! Morally wrong, breaks my heart! I had different caregivers because they could not get it right. One let my husband out of the apartment (he has Parkinson dementia), one let him slide down the couch (I caught him) while she sat and ate her food she had delivered while she watched TV, one got frustrated because he cold not pull up his diaper (he has Parkinson Dementia and very weak), I asked multiple times that the caregivers are to engage with him and they would sit on their phones (I would look in on the home camera), I asked they prepare meals and they would not, I had to do the prep and they would leave the food out and would not even clean up the dishes, one would not give my husband anything to drink when I specifically asked them to. One left my husband soiled in his diaper. There is more. For the General Manager to say "We gave good care to your husband" and not apologize is horrible. For the owner not to apologize is just as bad.

Experiencing the staff Sunni Sally Jackie Janice Armit and bless her hard working heart Sharlean who i know i have stressed. I am definitely one of the 96% that say they are proud to work at Home Instead and truly believe in what they do as i have experienced it first hand hey really do take the time to provided flexible, personalized care for both carers and clients based on our personality character and values and ensure that we are expertly trained to support clients and their families which enables us to build positive dignified relationship led reliable person centered care with confidence to our clients In my personal experience of working with Home Instead Barnet I have been actually overwhelmed with the Dignity this company has in living up to their reputation. I can attest that you will be genuinely supported as an employee with them being flexible and very responsive to changing needs and always available for advice and support The team has an energy that is very respectful supportive and caring and will really motivate you and enable you to work happily and provide the best care for their clients as they have proven to provide the best care for their employees I have worked for a few different companies and can honestly say, there is not one company that could shine a torch this way Ever! Home Instead Barnet Sunni..5 Star...

Really bad company very very snobbish and rude I was forced to leave

I can only speak from experience. I started my first placement with them recently and unfortunately whilst there I had notification that I had been in contact with someone who had been exposed to Covid. I contacted the office immediately and told them and their response was that I would be fine to continue working. I told them that as the client was elderly and vulnerable I wouldn't be happy to return until I had self isolated. That was two weeks ago, with no contact from them whatsoever. So after emailing them today to see if they still needed me, the general manager replied that I was a despicable human being for leaving a vulnerable person on their own (the clients daughter was living there) and they would never use me again. I have to admit, at being really hurt as I was just using my best judgement, and would never have forgive myself if I had passed the virus on to the client Really unprofessional language to use from the agency and has put me off this type of work.

Rubbish company, steer well clear! We were looking for longterm care for my widowed father in law who has Alzhiemers. Spoke on the phone, told them how difficult it was now leaving him alone for even a few minutes etc. 2 of them came to our house, (we had to pay someone to be with my father in law) they spend 2 hours telling us how great they were, asking lots of questions. Promised to get back to me with 2 days. heard norhing from them! 2 weeks later I emailed their head office to complain. They very quickly said it's nothing to do with them as it's all franchised.Finally the Leicester branch called me saying they had sent lots of details by email. Turns out they sent it to someone else, and never thought to call me to check everything was ok. The woman couldn't even write down an email address correctly! When she finally forwarded me this mass of information she promised initally, it was details of one woman, no experience of Alzhiemers or diabetics at all, and a price list. Nowhere near anything we asked for! Money grabbing load of rubbish, they haven't got a clue. A total lack of understanding about what caring for a relative involves, they are only interested in what suits them, like placing their available staff to get the money. Poor dosen't start to describe this immoral company

What a fabulous team from our first call through to the fabulous friendship and care package we now have in place. Thank you

Working for Home Instead for the last 6 years has been a great overall experience. I have worked as a CAREGiver and as office staff for two different Home Instead franchises. Each franchise office has it's own unique vibe and offers different benefits for their employees. Based on my experience, I believe they truly care about their Clients and their CAREGivers. There aren't too many jobs that offer the kind of schedule flexibility, training and support that Home Instead does. Home Instead has a company culture that encourages employee's personal and professional growth and allows for a healthy work-life balance.

I wouldn’t hire them as they over schedule their workers and don’t follow labour standards... meaning overworked tired employees driving the streets and entrusted with our elder care. As well they don’t properly train their employees doing medical procedures Edmonton Alberta