Darlene A.
I STILL have NOT Received my order from…
I STILL have NOT Received my order from July 28....4 Phone calls- NONE have been returned and 2 Emails which ALSO HAVE NOT been responded too.
Response from homehealthcareshoppe.comAug 17, 2026
Hi Darlene, we’re very sorry that you have not received your order or a timely response from us. We understand how frustrating this must be. Your first email arrived on Friday, and your follow-up email and voicemail were received over the weekend, when our customer service team is unavailable. While we normally respond within one business day, we apologize that we did not communicate this sooner. We are now investigating your order. Occasionally, an item may be delayed due to a backorder, but we will contact you shortly with the exact status and a clear resolution. Thank you for bringing this to our attention.