HomeGoodsReviews of homegoods.com

I purchased a Home Goods Gift Card for $200 that never was received by the recipient. I was given the run around, "call this number, call that number," none did anything about it. The $200 plus processing fee was charged to my bank account but the recipient never received the card.

The cashier named Lily: Worst person I ever met in homegoods that I visit almost everyday. She not only was rushing me to purchase but also humiliated infront of the next customer apologizing them for the delay. I bought the items worth $267..won't it take time to move it to the counter and bill?. I was not even finished she asked the next person to put her things on the desk. I was terribly insulted. It looked like a racial discrimination.Otherwise what is the reason???And after I left the counter she was talking to the colleague in the next counter and nodding the head infront of the customer. I am a regular customer. I give atleast $800 to $1000 business quite often. This is ridiculous. I was brutally insulted. Infront of my friend and other customers. Kindly take action. Watching her behavior from outside, I was forced to come back and ask for her name. She never had a badge. She said rudely "LILY". Date and TIME: June 2nd: 06-02-2024 18:39:37 STORE LOCATION: TRACY MARKETPLACE 2960 W. GRANT LINE ROAD TRACY, CA 95304 United States 209-836-7009

Not good store bad prices no up to date music and toys are not good for a new puppy

I ordered an outdoor setting, over the Easter-break sale , with free shipping . Then I received a Enail to tell me they made a mistake they could not deliver free , I had to pay $495 extra , if I still wanted it delivered, or I could cancel my order ! I chose to cancel the order , due to the fact it was clearly a 1 day sale with free shipping! Very annoying, Waiting on me Refund

BEWARE!! I purchased a $100 dollar gift card for my son for Christmas and he lost the card. I called HomeGoods 833-888-0776 and they said the card had not been used and still had a balance of $100 on it. They refused to send me a new card because of "company policy"!!! They are refusing to reissue me another gift card and are keeping my money!! I will never shop or purchase another item or gift card from this store again!! This is SO wrong!

Not worth shopping here. All their store basically run on a skeleton crew. They have all there people on register but no one on the floor to help anyone but can afford to have some sit at front (LOD)which is a waste for a coordinator instead of a manager that sits in the offices. They also except there shipment done in a day but because there are no payroll you can’t get it done. Trucks take 2 day to get done not one. This company made 5 bill and can’t even share it with the employees that made them that money. You District managers more worried about store model even your Lost prevention when they should be going after people stealing.

Home Goods employees and managers aren’t friendly to their customers. They careless attending their customers at the cashiers stand. Their employees spent so much time talking to customers after a checkout completed while customers were waiting to be called or help. One customer demanded a manager on duty to make a complaint about the attitude of one employee at the cashier stand. Two of the employees said, that the manager’s on duty isn’t available. A woman stood up at the front cashier opened her mouth and said, she was a manager. After the two employees denied that a manager isn’t available. This manager name is Elizabeth, a tall woman who seemed didn’t care about the situation instead, she protected and discredit the complainant. Elizabeth, the manager yelled at to the complaint, who is the customer. Home Goods customers’s service is sucked. Employees should be retrained for taking care their customers first. They do have a break time and a lunch break where to spent time to talk and not while in the time of work where they get paid to attained the customers.

What a f"cking shower of b"stards.....