Homebox StoresReviews of homeboxstores.com

The poor rating is extremely clear and justified. They sell defective products and offer no refunds. Spend your money literally ANYWHERE by here.

They brought a bed, broke it during assembly and hid it to the wall, and left without informing. I informed them the next day, raised complaint and that’s it!!!! Story ended with millions of emails and calls, with their “inspection” which confirmed the bed cannot be fixed, the 4drawer chest was broken the next day while moving, proving they sell only the “junk” that doesn’t last a day!!!! Poorest customer service of incompetent people who weren’t able to do anything leaving the case unsolved, raising complaint number one after another!!! Most disappointing regretting experience faced with total time wasters behind this scam!!! If you care about your time, nerves and the money you spend, HOME BOX is a wrong place to shop! Here is another complaint case they love to raise which they UNABLE TO SOLVE!! Kindly be informed your complaint has been registered for Order ID (9484647662 ) with us under reference # 5831088.

I have purchased from homebox online a sofa bed and less than a year the sofa bed get damaged and I call the customer care and exactly DECEMBER 31,2023 Team came and collect the sofa and till Now February 9, 2024 i haven't Receive any response from the team despite of many emails I sent only automated reply I received very disappointed that this kind of Big Company Treated there customer like this is because I am buying Simple and not expensive item. They just simply ignore my Compaint after giving a hope to customer that item have 2 years warranty but till now nothing replied and update. I.will not recommend the service of homebox so ashame how they treat their customer. #9589234509

Bad experience from the staff and the manager at Al Zahia Mall Sharjah, we liked one dining table and there was mentioned the price on the table very clear. When we decided to take it. Then the staff mentioned that sorry this price not for this type. Unfortunately we got upset and left the stroe with very bad experience. Not recommended

not professional workers, terrible quality. They don’t want to solve the problem, worse experience I have ever had.

Homebox used to be reliable, but in my last two experiences, there were significant issues. It seems like their product quality has declined, and customer service is lacking. Despite claiming delivery, they only provided the bed from a 6-piece bedroom set. They demanded full payment upfront, even though the side table was missing, and only after payment did they reveal other issues, like a faulty bed quality and incorrect dressing table doors. I had to book a hotel for guests due to the incomplete delivery. When I contacted Homebox for a refund, they stated they don't have a refund policy, leaving me with subpar furniture and no resolution. This is a request don’t pay them first otherwise they will not be responsible for any thing

Worst ever home delivery service. This is the second time this has happed to me. Delivery date and time are never honored. Excuses given that I had asked to put the delivery on hold, which I never did. Complete disappointment.

I have come across the homebox KSA very unprofessional attitude on my order which was placed on 11th January and despite of giving the delivery date and timing of morning 21st January 2024, they failed to do so and now blaming us for missing the order by giving alternate delivery date of 6th February. It looks their customer care do not wants to go through the evidences rather taking a very casual approach. I tried to write as message on Twitter which they have deleted. I have no faith now I want to cancel and my money back from them. Please note that they have worst delivery and customer care approach which is very unprofessional.