Home AllianceReviews of homealliance.com

Got a membership in 2023, was supposed to come with a free "air conditioner tune up." However, when we called for a very simple air conditioner service (the drain line needed to be cleared) they sent someone out who then told us this would cost $369. Not believing this was possible, since many places advertise this service for under $100, we called in. And they told us that thanks to our "membership" we didn't have to pay $99 for the tech to come out (no one charges that) AND we were getting a discount on a service that was usually $410. After they left we called the company who had installed the unit on the roof 4 years ago. They came out (FOR FREE) cleared the line (FOR FREE) and told us that it was at MOST a $70 job since the drain line was so short. DO NOT GET A MEMBERSHIP WITH THIS PLACE!!!

They did a good job scheduling the work. Jerry, the technician, did a good job fixing my refrigerator.

I manage several properties around LA and have the yearly membership with Home Alliance. This week alone they assisted with two separate properties across town from each other. By using these guys I know the service will be handled in a fast efficient manner with a call from the technician to explain the issue and provide a solution for the repair. Alex is always great and calls or texts me with necessary updates.

Scam company. Will spam your info out to others and you'll be deleting unwanted spam texts about home appliance offers until you change your number. You can block the numbers but they keep changing them.

When I called Home Alliance, I was sold a 99 dollar plan that entitled me to a 10% discount and free estimate fo appliance repairs . I said sure, why not There was no mention that I would be billed once a month and did not realize it until I was billed the next month Come on, who is going to pay 99 bucks a month so that they could get a discount on future appliance repairs? I called to cancel which they said they will but the experience left me feeling like I had been scammed . On the plus side the fridge repair was done properly and it is still working the price, however, was off the charts It took one hour to perform the work and they charged 900.00 when I complained they said they don't charge by time, but by the specific job they did . Why is it so hard to find a trustworthy appliance repair company?

I called what was branded as a local company and setup an appointment to fix a washer and dryer. I was given a special promotion for a reduced site visit fee. Then I received an email for my receipt and a notification that I had signed up for a monthly fee for home protection. THIS WAS NEVER DISCUSSED ON THE PHONE! Never made clear. Just a note in the email that they were happy to have me as a member.

Tom Gee was amazing and I've never had a technician who was so thoughtful, kind, smart and left everything impeccably clean. He even gave me his cell phone number in case I had an emergency issue. Superior service and I'm so grateful.

Very professional, on time, and cleaned up after job was perfected. Would highly recommend to friends and family.