Home365Reviews of home365.co

Idaly M.😍 was very professional and very helpful on helping me get into my new home.

There needs to be faster response time and additional ways to get in contact with the people assigned to our property especially in urgent scheduling matters such as city mandated inspections, etc. Additionally, we had to step in and communicate directly with the listing agent showing the property to secure a tenant due to the lack of response and lack of common sense exercised by the Home365 staff. The Home365 staff were generally three steps behind during the leasing process. Overall, we are not happy with the “management” of our property as we have had to take multiple matters and issues into our own hands. The staff seem slow and incompetent. At times completely disregarding what we asked them to do including waiting to take photos of the property until it was cleaned. They went and took photos anyway and still billed us for the photos of the property despite the photos looking dirty. Absent improvement we will not renew our management agreement.

My Customer manager has been outstanding, extremely responsive, and professional,. Working with Simone has brought a sense of confidence we needed for our newly acquired investment.

As a new property owner preparing to rent out my home while relocating abroad, I was very intentional about finding a property management company I could trust. Discovering Home 365 has made the entire process seamless and stress-free. I’ve been fortunate to work with Simone, who has been exceptional in managing all aspects of my property. She is highly responsive, addressing my questions promptly and thoroughly, and consistently follows up to ensure all concerns have been fully resolved. Simone has done an outstanding job not only in maintaining tenant satisfaction but also in efficiently handling transition matters, such as the transfer of the security system. Her professionalism, attention to detail, and proactive communication have given me great peace of mind. Thanks to her support, I feel confident and at ease knowing my property is in excellent hands.

I worked with Simone L. from Home365 and couldn’t be more pleased. She’s responsive, proactive, and genuinely goes above and beyond to help resolve any concerns.

Home365's team (Simone, Idaly, Sonnay, ...) showed terrific follow through and support reviewing tenant applications and approvals. Regular biweekly chats and an online Home365.co dashboard allowed for consistent and timely chats.

I've had an excellent experience with Idaly Moriel, my Home365 leasing specialist. She made the rental process very smooth, from start to finish, replied to every question promptly and explained everything clearly. The remote move-in session with her was incredibly educational. I am grateful for her professionalism and for the 5 star service I received throughout my dealings with her.

Wasted 1 week without telling me they dont cover my zipcode. I went through a bunch of process and setup for this thanks a lot...