Ariana
Andrew was great
Andrew was great. We had a user who did not receive a refund even though from our side we could see it was issued. He quickly provided me with the ARN number needed. Great service!

At BlueSnap, we look at payments a little differently. Our All-in-One Payment Orchestration Platform helps businesses accept payments globally and is designed to increase revenue and reduces costs. We provide a comprehensive back-end solutions that simplifies the complexity of payments, managing the full process from start to finish.BlueSnap supports payments through multiple sales channels such as online and mobile sales, marketplaces, subscriptions, invoice payments and manual orders through a virtual terminal. And for businesses looking for embedded payments, we offer white-labeled payments for platforms with automated underwriting and onboarding that supports marketplaces and split payments.And with one integration and contract, businesses can sell in over 200 geographies with access to local acquiring in 47 countries, 110+ currencies and 100+ global payment types, including popular eWallets, automated accounts receivable, world-class fraud protection and chargeback management, built-in solutions for regulation and tax compliance, and unified global reporting to help businesses grow.With a US headquarters in Waltham, MA, and EU headquarters in Dublin, Ireland, BlueSnap is backed by world-class private equity investors including Great Hill Partners and Parthenon Capital Partners. Learn more at BlueSnap.com
BlueSnap (home.bluesnap.com) has 133 customer reviews on Five Star Index, with an average rating of 2.4 out of 5.
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Administration & Services · Cambridge, Massachusetts
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Showing 39 reviews with 5 stars · Clear filters
Ariana
Andrew was great. We had a user who did not receive a refund even though from our side we could see it was issued. He quickly provided me with the ARN number needed. Great service!
Johnathan
I had a technical question, Eddie responded fast, efficiently and professionally. It seemed it was personally important to him to be sure that I received all the information I need and that I see the issue was resolved in full. A great support experience.
Julio S.
I received a prompt response and the user was satisfied with the resolution.
Yonatan N.
Mark was able to catch a complex problem that has a critical business impact from a screenshot sent by our customer. Great Job!
Response from BlueSnapFeb 2, 2022
Thank you for your positive feedback, Yonatan! We truly value your business.
Fadi Z.
Hello I signed up with Bluesnap and had a few questions about how the site works and the live chat support was very helpful. He explained everything in detail. The guys are great.
Response from BlueSnapFeb 2, 2022
Thanks, Fadi for your kind feedback. We will be sure to let our support team know!
Renan
Get a great support
Response from BlueSnapNov 19, 2021
Thank you for your positive feedback!
Pelagia T.
Excellent service from all the agents. 100% trusted website
Response from BlueSnapNov 17, 2021
Thank you for the positive feedback. We will make sure to relay this to our Support team!
Pedro P.
Quick and competent support
Response from BlueSnapOct 5, 2021
Thank you for your kind review, Pedro!