HomdiyReviews of homdiyhardware.com

Response from HomdiyJul 8, 2024

Dear friend,  Thanks for your message. We are sorry for the inconvenience.  We’re so sorry for the unsatisfied purchase. We’d like to solve the problem, but we need information to send the money back.  As a honest seller, we are not willing to let our dear valued customer suffer any losses. We can understand you. But we hope you could understand us.  So, could you kindly contact us and pls don't worry we will give you the best solution?  Any situations, please contact us firstly, we believe that good communications will solve the problem.  Looking forward to hearing from you!  Sincerely

Response from HomdiyJun 26, 2024

Dear friend,  Thanks for your message. We are sorry for the inconvenience.  We’re so sorry for the unsatisfied purchase. We’d like to solve the problem, but we need pictures to sets a case for you and feedback this issue to our suppliers to check it and avoid the same issue happen again.  As a honest seller, we are not willing to let our dear valued customer suffer any losses. We can understand you. But we hope you could understand us.  So, could you kindly tell us your order number and send us the picture again to help us avoid the same situation and pls don't worry we will give you the best solution?  Any situations, please contact us firstly, we believe that good communications will solve the problem.  Looking forward to hearing from you!  Sincerely

Response from HomdiyJun 24, 2024

Dear friend,  Thanks for your message. We are sorry for the inconvenience.  We’re so sorry for the unsatisfied purchase. We’d like to solve the problem, but we need pictures to sets a case for you and feedback this issue to our suppliers to check it and avoid the same issue happen again.  As a honest seller, we are not willing to let our dear valued customer suffer any losses. We can understand you. But we hope you could understand us.  So, could you kindly tell us your order number and send us the picture again to help us avoid the same situation and pls don't worry we will give you the best solution?  Any situations, please contact us firstly, we believe that good communications will solve the problem.  Looking forward to hearing from you!  Sincerely

Response from HomdiyJun 24, 2024

Dear friend,  Thanks for your message. We are sorry for the inconvenience.  We’re so sorry for the unsatisfied purchase. We’d like to solve the problem, but we need pictures to sets a case for you and feedback this issue to our suppliers to check it and avoid the same issue happen again.  As a honest seller, we are not willing to let our dear valued customer suffer any losses. We can understand you. But we hope you could understand us.  So, could you kindly tell us your order number and send us the picture or tell us some detailed information to help us avoid the same situation and pls don't worry we will give you the best solution?  Any situations, please contact us firstly, we believe that good communications will solve the problem.  Looking forward to hearing from you!  Sincerely

Response from HomdiyJun 5, 2024

Dear friend, We are very sorry for the bad shopping experience you had. Could you please provide your order ID? After confirming, we will help you as soon as possible. Alternatively, you can contact us through this email: [email protected] (Homdiy) We will definitely do our best to help you solve the problem. Looking forward to your reply, have a good day. Any problems or needs, don't worry, please contact us, we would help you solve it better. Thanks! Kindly Homdiy

Response from HomdiyMay 24, 2024

Dear friend: Thanks for your message. We are willing to help you. We have posted detailed installation instructions on our website. It is very easy to install. If you don't like this light, you can contact us through this email: [email protected] We will definitely do our best to help you solve the problem. Looking forward to your reply, have a good day. Homdiy

Response from HomdiyMay 23, 2024

Dear friend: Thanks for your message. We are willing to help you. Our lights are all UL rated. Could you please send us your order number? We will send certifications to you to check. Alternatively, you can contact us through this email: [email protected] We will definitely do our best to help you solve the problem. Looking forward to your reply, have a good day. Homdiy

Response from HomdiyMay 17, 2024

Dear friend, We are very sorry for the bad shopping experience you had. We state the lead time on our website. We will urge the logistics department to develop faster logistics channels. Could you please provide your order ID? After confirming, we will help you as soon as possible. Alternatively, you can contact us through this email: [email protected] We will definitely do our best to help you solve the problem. Looking forward to your reply, have a good day. Homdiy