HomdiyReviews of homdiyhardware.com

Response from HomdiyFeb 21, 2024

Hi We sincerely apologize for the disappointment you've experienced with your recent purchase. We appreciate your feedback and understand your concerns. Your satisfaction is our top priority, and we are willing to take the necessary steps to ensure a positive outcome. If there's anything more we can do to assist you , please reach out to our customer service team. We appreciate your understanding and hope to have the opportunity to resolve this matter to your satisfaction. You can contact us through this email, we will listen to your suggestions carefully and try to improve our service: [email protected] (Homdiy)

Response from HomdiyFeb 21, 2024

Hi there, Firstly, we'd like to assure you that we operate with integrity and are fully committed to serving our customers. We are sorry that our service is not satisfactory. We definitely would not want any of our customers or clients to experience this! Could you please tell us what we can do that would make you more satisfied? We'd be happy to do it. Any problems or needs, don't worry, please contact us, we would help you solve it better. Thanks!

Response from HomdiyFeb 21, 2024

Hi, Thanks for sharing your feedback. We’re sorry your experience didn’t match your expectations. The shipping information for your package will not be updated until your package arrives at the port and is picked up by logistics provider. This may take some time, but please do not worry, your package has been in normal transit. If any other problems, please contact us and we will help you. Regards

Response from HomdiyFeb 21, 2024

Hi, Thanks for sharing your feedback. We’re sorry your experience didn’t match your expectations. The shipping information for your package will not be updated until your package arrives at the port and is picked up by logistics provider. This may take some time, but please do not worry, your package has been in normal transit. If any other problems, please contact us and we will help you. Regards

Response from HomdiyFeb 21, 2024

Hi We sincerely apologize for the disappointment you've experienced with your recent purchase. We appreciate your feedback and understand your concerns. Your satisfaction is our top priority, and we are willing to take the necessary steps to ensure a positive outcome. If there's anything more we can do to assist you , please reach out to our customer service team. We appreciate your understanding and hope to have the opportunity to resolve this matter to your satisfaction. You can contact us through this email, we will listen to your suggestions carefully and try to improve our service: [email protected] (Homdiy)

Response from HomdiyFeb 21, 2024

Hi there, Firstly, we'd like to assure you that we operate with integrity and are fully committed to serving our customers. We are sorry that our service is not satisfactory. We definitely would not want any of our customers or clients to experience this! Could you please tell us what we can do that would make you more satisfied? We'd be happy to do it. Any problems or needs, don't worry, please contact us, we would help you solve it better. Thanks!

Response from HomdiyFeb 21, 2024

Hi， We are truly sorry to hear about the issues you've encountered with your recent order. You could check on the below link: https://www.homdiyhardware.com/pages/international-certifications The products we offer are certified.

Response from HomdiyFeb 21, 2024

Hi, We are very sorry for the bad shopping experience, but we are willing to do our best to remedy it. if there's anything else we can assist you with, please do not hesitate to reach out. We genuinely value your feedback and are dedicated to ensuring a positive experience with our company moving forward. Looking forward your reply Best Regards