Hokage StoreReviews of hokagestore.com

Response from Hokage StoreOct 30, 2018

Hello! Thank you for the review! Our support manager has sent you the email with your tracking number on the 16th of October. Please check your inbox or spam folder. You can track your order on our website here: https://hokagestore.com/track-your-order/. We've checked your order and it was delivered on the 24th of October. Please contact your local post office using your tracking number: LY817369600CN. Kindly let us know if you have any questions or if there's any way we can be of help.

Response from Hokage StoreOct 30, 2018

Hello! Thank you for the review. It is very important for us. We are always happy to help you!

Response from Hokage StoreOct 30, 2018

Hello! Thank you for the review. It is very important for us. We are always happy to help you!

Response from Hokage StoreOct 30, 2018

Hello! Thank you for the review. It is very important for us. We are always happy to help you!

Response from Hokage StoreOct 4, 2018

Hello! Thank you for the review! We are really sorry for the caused inconvenience! Unfortunately, we have some problems with our phone number. Now we are solving this problem. Can you please send us your email address that was used while ordering to [email protected]? We will check your order and update its status as soon as possible.

Response from Hokage StoreOct 4, 2018

Hello! Thank you for the review. It is very important for us. We are always happy to help you!

Response from Hokage StoreSep 18, 2018

Hello! Thank you for the review! We are really sorry for the caused inconvenience! According to our Shipping and Delivery Policy (https://hokagestore.com/shipping-delivery/) sometimes due to free shipping tracking is not available. We guarantee our customers a refund or a reshipment if they do not receive the product within the guaranteed time (45 business days not including 2-5 day processing). Also, if you don't enjoy the quality of the product you've received, we can issue you a partial refund. Just contact us on [email protected].

Response from Hokage StoreAug 30, 2018

Hello! Thank you for the review! We are really sorry for the caused inconvenience! Please send us your order number or email that was used while ordering to [email protected] or here. We will check your order and update the information as soon as possible.