Hogan TireReviews of hogantire.com

In Lowell Ma. Usually good service to a long time customer. However a very sloppy tech forgot to re-cap after an oil change on my wife's car last month. She drove up to NH after picking up the car and was quite upset as oil splattered all over the engine and smoke filled the car. She returned to Hogan and the oil cap was found on the windshield under the edge of the hood. Sloppy and now reconsidering returning to Hogan Tire in the future.

225-60/17 98H

Hogan Tire in Hudson is my go to shop for tires, oil changes, general maintenance and emergency repairs. Everyone there is pleasant and easy to deal with.

Knowledge staff were you get treated with class. They are very compeitive with pricing.

I try to take all of our cars for oil changes and other tire services at Hogan. The guys at the Lowell store are super friendly and honest in assessing any matters before they could become potential future problems.

When I had my brakes done and the next day i was getting a strange noise from the front end while driving with my son. I couldn't figure out what it was and my son said it sounds the the front wheel is loose? I pulled over and sure enough none of the lug nuts were tightened on my driver front wheel, luckily I didn't drive on the highway. When I went to Hogan they said sorry that should never happen. People make mistakes so I gave them one but they did not offer me anything to make it up to me, oh well. Then I was going away with my wife and went and got my oil changed and asked if was due for tire rotation, since I bought my tires here and they said it was all set so I confidently drove to Tennessee and where I stayed the parking lot was gravel so did not notice anything.When I returned home and saw that there were spots of liquid forming on my driveway. Went back to Hogan and they found that they had not tightened the nut on my oil pan and was leaking the whole time so they tightened it and topped off the oil that I had lost, they gave me my next oil change for free after this one. A few months later my wife heard a noise as she was driving and when I got home I heard it as well, so I told her to go to Hogan and see what they thought, she was going to be driving to Maine later in the week so wanted to be sure the car was ok. Hogan said they could not hear anything and pulled the wheel and said the bearing on the front tire was going but they didn't have the time to fix it and it would be fine for my wife to drive to Maine. She still heard the noise so the next day, she brought it to a different service that we have used and the owner heard it right away, had the mechanic check it and told her that the bearing was gone and that she definitely should not be driving any distance and that it would be very dangerous. They fit us in a couple days later and fixed it for us. Still I have not learned my lesson so 2 weeks ago my wife says that the low air warning light has come on the car so I brought it out and filled the tires, it was really cold and this can happen but i noticed that the driver rear tire was only at 17, so I filled them all and the light went off. The next day my wife started the car to go to work and the light was back on so I told her to stop at Hogan's and have them look at it. There may be a slow leak, they told her that they could not find anything wrong and it may be just the monitor in the tire, sometimes they go. She had mentioned a noise she was hearing, and they told her this was from wear on the Front tires that will be need to be replaced because they hadn't been rotated once in 40,000 miles, and even though they are 60,000 mile tires, if you don't rotate them they go quicker, I bought the tires at Hogan and because they do free tire rotation continued to bring my car there for my oil changes. Each appointment I asked if the tires were due to be rotated and they said they would check the computer and do the service if it was time, I see why the tire rotation is free because they never do it, so why not! Oh, and I checked the Driver rear tire and the pressure was back down to 17 pounds this is why the light was coming on. You would think they would actually check the pressure right! I guess not, they were rude to my wife and while she was there an older(75) year old women had come in because they did all this service to her car so that she could get her inspection sticker and the removed the old sticker and never put on a new one, left it off completely. On top of all of this, after they checked the tires that nothing was wrong with, my wife went to get into the car and there was a broken plastic piece on the floor matt, she brought out the manager and the mechanic and asked what that was and they denied it was anything to do with the car and that they didn't do it, the piece had been broken off the bottom of the seat facia when they moved the seat back,so not only do they not fix what they say they will they actually make it worse and create additional problems, I am sorry for being long winded but there was so much to tell I wanted it all out there, would never , ever bring a vehicle to this place again!!! I gave it 1 star too many but they do not have negative stars . Just to be clear this is the Hudson Hogan's in Hudson, MA i have not hd any experiences with any of the others.

If they say you need a repair - you can trust that you actually do.

Always courteous quality service and sound advice.