HME Medical Shop Reviews | Read Customer Reviews of hmemedicalshop.com

HME Medical ShopReviews of hmemedicalshop.com

3.391 reviews
Health Equipment
2057 Charlie Hall Blvd, Charleston, South Carolina

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HME Medical Shop

About HME Medical Shop

HME Medical Shop Started In Order to Offer a Simple, Easy Way to Provide The Right Medical Equipment and Services at a Low Price. Unlike many medical equipment suppliers, Insurance companies do not dictate the equipment you can purchase from HME Medical Shop. By cutting out the red tape of insurance providers, we give you the freedom to choose the exact high-quality equipment you need, without the months of waiting or restricted options. We focus on getting you mobile and comfortable—immediately. We are trusted by our Customers, Home Health Professionals, and Government Agencies all across the country. Our full line of Home Medical Equipment, Medical Supplies, and Parts and Accessories feature the top brands available today and all include free shipping and handling.

HME Medical Shop (hmemedicalshop.com) has 91 customer reviews on Five Star Index, with an average rating of 3.3 out of 5.

Also known as: hmemedicalshop.com
Website: hmemedicalshop.com
Category: Health Equipment
Location: Charleston, South Carolina
Listed on Five Star Index: 2026

About these reviews

Replies: The company replied to 3% of reviews.
Latest: Most recent review: October 2026.
Edits: Reviews are shown as their authors wrote them. The company can reply, but cannot edit them.
Score: This company cannot pay to remove reviews or change its score.

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HME Medical Shop reviews

91 approved reviews, newest moderated first

Mimi G.
Oct 7, 2018
Great prices and my order came in super…
Great prices and my order came in super fast. I will definitely use this site again.
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J. U.
May 30, 2018
no delivery
Adult Wenzelite Anterior Safety Roller ordered on April 7, 2018. As of May 30, no delivery, no response. My next step apparently will be to go to VISA for a refund and claim of fraud.
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Joe K.
Jan 8, 2018
Was told item would ship 48 hrs after …
Was told item would ship 48 hrs after it was in stock. It did not. Called customer service, was told they would get it shipped ASAP, it did not. Called customer service, was told she arranged to have it shipped from manufacturer that day, it did not. Called today, was told no assistance could be given. Still hasn’t shipped.
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Scott M.
Mar 17, 2017
Ordered for Dad, good walker
Found a better walker than medicare would pay for. Also came preassembled, so I didn't have to pay someone to go help put it together
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Mary
Dec 14, 2016
Helped pick me a fancy walker
I am under 5 ft and Anne helped me pick out a walker for someone my size!
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Scott
Nov 25, 2016
Phone Service was helpful
Helped me pick out the right walker and it shipped quickly.
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Bruce F.
Jun 7, 2016
Equipment not delivered when promised, no response from customer service.
I ordered a mobility device online on May 26th with free shipping and a promise to deliver in 5-8 days leading me to assume the item was in the warehouse. After having received no tracking information after 10 days, I sent an e-mail to sales and customer service requesting a call back the following business day by noon. At end of business the following business day, I received no acknowledgement by e-mail or phone from sales or customer service. We are going on a family vacation this week which will be very nearly impossible without a mobility device and am concerned that trip will be miserable and a burden on everyone due to HME's lack of responsiveness and failure to deliver when promised. Still awaiting word from HME Medical Shop. I would say that failure to deliver as promised is reason not to trust a company. Failure to respond to very plainly worded request for assistance is worse than untrustworthy. It's inexcusable.
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Karen B.
Aug 17, 2012
Great customer service
I ordered the face mask for my husband one day and got it in two days. The product is well made and then I had a great customer service rep from the company to contact me to make sure that the product ordered was what I needed. I was also offered a coupon for 20% off on my next order. Great company. Thanks
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