Hlthi Reviews | Read Customer Reviews of hlthi.life

Hlthi Reviews | Read Customer Reviews of hlthi.life

Hlthi reviews

Showing 9 reviews with 1 star · Clear filters

Chris B.
Dec 4, 2025
Its been 3 weeks and no provider has…
Its been 3 weeks and no provider has contacted me although they took the money out right away, have tried contacting support and waiting room with no reply.
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russell P.
Oct 22, 2025
Never herd from them after paying them.
Never herd from them after paying them.
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Jay Jay B.
Oct 21, 2025
Never heard from anyone
Never heard from anyone. Money was taken out of my account.
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Christopher W.
Oct 4, 2025
Completely fake
Completely fake. Was shown my medication would be 50 dollars and Called into the pharmacy. 600 dollars later I realized I was lied too. I DO NOT RECOMMEND.
Response from HlthiOct 4, 2025
Hi Christopher, We’re sorry to hear about your experience and appreciate the opportunity to clarify. The $49 you saw on our site covers your virtual visit with a licensed provider, including the evaluation and prescription (if medically appropriate). Medication prices, however, are determined by the pharmacy, not HLTHi — and can vary based on brand vs. generic, dosage, and insurance or discount card use. There’s nothing fake about your visit; you spoke with a real, licensed doctor who issued a valid prescription. If you’d like, our support team can help you find a more affordable pharmacy option for your prescription — please reach out at [email protected] .
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Emma S.
Sep 27, 2025
The prescriber did not write that it…
The prescriber did not write that it was a controlled substance. And now the Pharmacist can only dispense a partial fill
Response from HlthiOct 4, 2025
Hi Emma, Thanks for sharing this, and we’re sorry for the frustration. To clarify: whether a medication is a controlled substance is determined by the medication/DEA classification—not by what the provider “writes” on the script. Our licensed provider evaluated your case and, when medically necessary, issued a valid prescription. Once the prescription is sent, the pharmacy decides how it’s dispensed (including any partial fills) and may require extra verification. From what you’ve described, it sounds like a Prior Authorization (PA) may be required by your insurance or the pharmacy. They typically provide a PA form or instructions for the prescriber. Please email any PA forms or instructions (photos/screenshots are fine) to [email protected] so we can help your provider complete it and assist you with pharmacy options.
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amanda
Aug 31, 2025
Took forever
Took forever
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Christopher H.
Aug 20, 2025
So far I have been on the phone two…
So far I have been on the phone two hours and no doctor the lady that intake asked me the same question four times which took an hour and a 1/2 told me a doctor would be with me.I've been waiting another hour and a half completely ridiculous
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TI
Aug 16, 2025
My daughter started an appointment last…
My daughter started an appointment last night. She was told she could leave the chat and providers would contact her....that was last night (before 10, closing time). She has not been seen and no one has contacted her nor responded to her since last night. THIS IS UNACCEPTABLE. I would give this 0 stars at this point, if I could.
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