HiverReviews of hiverhq.com

Hiver is the agentic omnichannel customer service platform built for teams to manage complex support with AI Agents, cross-team collaboration, workflows, and ticketing.Hiver comes in two products. Hiver Omni is the standalone omnichannel platform. Hiver in Gmail runs the same helpdesk inside Gmail, for teams that would rather not leave their inbox.Teams use Hiver to run agentic support. AI Agents understand intent, run multi-step procedures, and resolve requests end to end, including the edge cases that span several systems. On requests that need judgment, AI Agents do the groundwork alongside your team: pulling similar issues, drafting replies, and taking actions as directed.Hiver is built for businesses of all sizes, from startups to enterprises, across teams like Support, Success, Finance, and HR, enabling them to manage support seamlessly. 10,000+ teams across the globe trust Hiver with their support function - the likes of Gusto, Flexport, Bynder, and Ping Identity. The platform is built with enterprise-grade security (SOC 2 Type II, ISO 27001, GDPR, and HIPAA compliant).

Hiver (hiverhq.com) has 12 customer reviews on Five Star Index, with an average rating of 1.6 out of 5.

Also known as

hiverhq.com

Website

hiverhq.com

Category

Internet & Software

Location

San Jose, California

Listed on Five Star Index

2026