Pedro
The analytics module is very limited
The analytics module is very limited. New features are supposed to be released on 10 Mar 2018, if they will in fact address the limitations it would be 5 stars - we ll see
HiverReviews of hiverhq.com
- 1.612 reviews
- Internet & Software
- Suite 203, 2880 Zanker Rd, San Jose, California
HiverAbout Hiver
Hiver is the agentic omnichannel customer service platform built for teams to manage complex support with AI Agents, cross-team collaboration, workflows, and ticketing.Hiver comes in two products. Hiver Omni is the standalone omnichannel platform. Hiver in Gmail runs the same helpdesk inside Gmail, for teams that would rather not leave their inbox.Teams use Hiver to run agentic support. AI Agents understand intent, run multi-step procedures, and resolve requests end to end, including the edge cases that span several systems. On requests that need judgment, AI Agents do the groundwork alongside your team: pulling similar issues, drafting replies, and taking actions as directed.Hiver is built for businesses of all sizes, from startups to enterprises, across teams like Support, Success, Finance, and HR, enabling them to manage support seamlessly. 10,000+ teams across the globe trust Hiver with their support function - the likes of Gusto, Flexport, Bynder, and Ping Identity. The platform is built with enterprise-grade security (SOC 2 Type II, ISO 27001, GDPR, and HIPAA compliant).
Hiver (hiverhq.com) has 12 customer reviews on Five Star Index, with an average rating of 1.6 out of 5.
- Also known as
- hiverhq.com
- Website
- hiverhq.com
- Category
- Internet & Software
- Location
- San Jose, California
- Listed on Five Star Index
- 2026
About these reviews
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- The company has not replied to any reviews yet.
- Latest
- Most recent review: October 2026.
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