Historical EmporiumReviews of historicalemporium.com

If you return an item, they will charge you 3 shipping fees. a. One fee to get the item. b. a second fee for you to send it back. c. a third fee when they make the refund and do so just because they can. This is not fully disclosed when you order, so BUYERS BEWARE OF THE SCAM!!!!!

Great products. But their return policy is that the customer pays to return the product and then they keep the money the customer initially paid for shipping as well even though they received the product back at no cost.

Just amazing outfitters , Super & Smart choice ever....,👌🏽

I inquired about getting a holster, but they replied that they didn't have one for my model, so they referred me to a Mr. Barnett with Libertygunleather.com, and after waiting nine months of listening to excuses, the end result was I got ripped off for $185.00. I would recommend dealing with your local gun store, or find one in person.

I wanted a Vigilante town coat to wear to school just to be the best dressed man, but they didn't have it. I was concerned about their low supply, so I waited and waited. The long process of waiting is more than a year now. I'm very disappointed at historical emporium. They try to find excuses to make it sound like they're extremely busy by blaming it on the pandemic.

So I ordered a gun belt and 2 holsters from this website and I ordered everything on the 22nd of July and it took until the 5th of September to arrive. It took 45 days give or take to arrive, and when the gun belt and holsters arrived the gun belt didn’t fit me. Now I’m a 34 waist and I haven’t gained or lost any weight or changed waist size but I was very displeased when it arrived and it didn’t even fit! I haven’t brought this up with the company because I know I would just be smacked with a huge return package bill to only be refunded half of the amount I paid because of the cost of shipping that apparently takes 45 days to get to me. The only reason I’ve given them 2/5 is because the person I was emailing was very helpful. Oh and one last thing, I had to pay half of the amount of the order to customs for the package. Unhappy to say the least.

If I could give zero stars, I would. I strongly recommend steering clear of this company. They have zero respect for history or those who lived it. I ordered a model ship of the USS Des Moines from them via Amazon. I placed the order for my 83 year old grandfather who served on the USS Des Moines more than 60 years ago. He was so excited to have and work on a model of this decommissioned ship that he has so many memories of. We eagerly awaited its arrival and when it finally came we opened the box to find... the wrong ship. When I submitted the return request, The History Store told me that if I sent it directly back to them, they would send the correct ship (instead of just getting a refund through Amazon). They sent me a shipping label that I brought, along with the ship, to The UPS Store. As with any Amazon return, they said they would take care of sending it back. A few days later, I was given a $60 refund. When I inquired about the replacement ship, I was told by The History Store that they would not be sending one. They claimed that the product was not packaged correctly for return and could no longer be sold as new. Because of this, they charged me a $90 restocking fee and refunded the remaining $60. Amazon reached out to the seller on my behalf to explain the situation and request that the full amount be refunded. The History Store refused and suggested that I take it up with the UPS Store. I couldn't do that as The UPS Store requires pictures of the damaged package as well as other details they would have (as the ones that paid for the shipping and received the package). When I pointed this out to them, I received no response. Overall, The History Store provided absolutely appalling customer service, especially given the fact that they sent the wrong product to begin with. My grandfather still does not have his ship. We'll be looking to purchase one from a different seller.

I agree that they are overpriced and out of stock on many things. I had to buy the item I wanted in a medium even though I wear small or x-small. And even the medium was "special order" I also read on Reddit that, as the person below me says as well, the brands they sell are actually much cheaper and they mark them up enormously. But what I'm most upset about is the lack of warning that there would be a large customs bill delivering to Canada. I order so many packages that never charge me customs that I forgot it was even a thing. Now I have this $50 bill for something I didn't even want... I was given a gift certificate for Historical Emporium so I used it because why not. I didn't expect this huge bill to receive it. I want to send the item back now and I just know it's going to be a huge headache to deal with trying to get it sent back. NOT impressed.