Hismith Official StoreHismith is a design, development, and production of an integrated company. we focus on high-end sex machines design and production. Our goal is to help our customers pursue ultimate pleasure in private life. Our business philosophy is symbiosis and win-win with other brands.
Hismith Official Store (hismith.com) has 366 customer reviews on Five Star Index, with an average rating of 4.0 out of 5.
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Showing 240 reviews with 5 stars · Clear filters
Allan I.
Quick responses with timely, accurate information!
Response from Hismith Official StoreApr 10, 2023
Hi Allan Inman Thanks so much for the 5 star review :) So glad to hear you're happy and satisfied. That's the whole reason we do what we do! it's bringing lots of new and amazing pleasure to your life. I hope you keep on enjoying your purchase, and if you need anything else in future we'll be here to help. Kind regards, Hismith Customer Care
Hakan L.
Very prompt reply that adressed the problem i was having with the product is what after sales service is all about , Jim knew straight away what the issue was just by my description and offered a solution that fixed the issue straight away….
Response from Hismith Official StoreApr 7, 2023
Hi Hakan Levent Thanks so much for the 5 star review :) So glad to hear you're happy and satisfied. That's the whole reason we do what we do! it's bringing lots of new and amazing pleasure to your life. I hope you keep on enjoying your purchase, and if you need anything else in future we'll be here to help. Kind regards, Hismith Customer Care
Coral
The best customer service I have ever experienced. Constantly getting back to me right away and helping me with my problem. I got a wire/cable wrapped in the machinery and they were patient and helpful with explaining to me how to go about taking things apart and what tools I need and they are sending me a new cord/cable since mine was ruined. Very happy with Hismith. Better yet I bought my machine off of Amazon and they still help and honour the warranty. Thank you for all of your help!
Response from Hismith Official StoreMar 17, 2023
Hi Coral Amber Henney Thanks so much for the 5 star review :) So glad to hear you're happy and satisfied. That's the whole reason we do what we do! it's bringing lots of new and amazing pleasure to your life. I hope you keep on enjoying your purchase, and if you need anything else in future we'll be here to help. Kind regards, Hismith Customer Care
Harlon E.
Machine works amazing! I made a mechanical error an the support team walked me through it an everything is mint
Response from Hismith Official StoreMar 8, 2023
Hi Harlon Evarts Thanks so much for the 5 star review :) So glad to hear you're happy and satisfied. That's the whole reason we do what we do! it's bringing lots of new and amazing pleasure to your life. I hope you keep on enjoying your purchase, and if you need anything else in future we'll be here to help. Kind regards, Hismith Customer Care
Tdame C.
I had a couple of queries after buying the machine, one relating to an attachment I bought and another relating to an issue with the machine itself. In both instances, the customer service support (in particular Jim!) has been excellent. I have received a quick reply, solid advice and a proposed solution for the machine issue itself. It’s been a really positive experience!
Response from Hismith Official StoreMar 2, 2023
Hi Tdame chf Thanks so much for the 5 star review :) So glad to hear you're happy and satisfied. That's the whole reason we do what we do! it's bringing lots of new and amazing pleasure to your life. I hope you keep on enjoying your purchase, and if you need anything else in future we'll be here to help. Kind regards, Hismith Customer Care
Jercedmo
Fast shipping. Solid product. Very nice package. Worked with us when UPS tried to tell us we were being scammed, when in all truthfulness, UPS couldn't read their own tracking info.
Response from Hismith Official StoreMar 2, 2023
Hi Jercedmo Thanks so much for the 5 star review :) So glad to hear you're happy and satisfied. That's the whole reason we do what we do! it's bringing lots of new and amazing pleasure to your life. I hope you keep on enjoying your purchase, and if you need anything else in future we'll be here to help. Kind regards, Hismith Customer Care
Gixerman
They answered our questions quickly, and offered up useful and correct information I inquired about
Response from Hismith Official StoreMar 2, 2023
Hi Gixerman Thanks so much for the 5 star review :) So glad to hear you're happy and satisfied. That's the whole reason we do what we do! it's bringing lots of new and amazing pleasure to your life. I hope you keep on enjoying your purchase, and if you need anything else in future we'll be here to help. Kind regards, Hismith Customer Care
Paul A.
I've had my machine for approximately 2 years and have truly enjoyed every minute of it. Unfortunately, the past couple of weeks I found that it was malfunctioning. I emailed customer support and from my description of the problem, they sent me information on how to rectify the problem. I'm overjoyed to say that it worked. Moral of the story: keep the sliding block greased using the product recommended in the Q&A page on the Hismith website.
Response from Hismith Official StoreFeb 25, 2023
Hi Paul Adam Thanks so much for the 5 star review :) So glad to hear you're happy and satisfied. That's the whole reason we do what we do! it's bringing lots of new and amazing pleasure to your life. I hope you keep on enjoying your purchase, and if you need anything else in future we'll be here to help. Kind regards, Hismith Customer Care