Hismith Official StoreReviews of hismith.com

Shipping was timely,but order was incomplete.There were no user manuals included with items.

So after 2 weeks of placing my order and my money being taken out of my account, my order still hasnt shipped out. Their support chat sucks, an agent is never available when you actually need one. Don't waste your money paying expedited shipping, because it'll still take them however long they want to process your order.

I ordered. From hismith on the 3rd of February is now the 11th and have not received my package yet. Was told on the 9th that they would ship it on the 10th. I paid for expedient shipping. Yeah, it was a week before they even. Started the order. For this I am very disappointed.

I ordered and paid for a premium machine on January 29. When I asked when it would ship, I was told the machine was on backorder and that it should be in stock on the 10th (or so). Though they said the machine would ship sometime after the 10th, I have no idea whether that means one day or twenty. When you are looking at products to buy, you should have all the info up front that is needed to make a decision. That includes whether a machine is in stock or not. I'm sure the machine will be fine if it ever arrives, but this shipping problem has soured me on Hismith. ADVICE: find out whether the machine you are looking at is in stock before you buy.