Hismith Official Store Reviews | Read Customer Reviews of hismith.com

Hismith Official Store Reviews | Read Customer Reviews of hismith.com

Hismith Official Store reviews

Showing 240 reviews with 5 stars · Clear filters

T. Kent J.
Jun 23, 2020
Great service quick response
My inquiry was answered quickly and my problem was resolved almost immediately. I couldn't be happier with the fast turn around on my problem and am excited to have my replacement part soon. Thank you!
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Frank C.
Jun 17, 2020
Hi thank you for the gift was great and…
Hi thank you for the gift was great and will use this company again thanks Adam Frank
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duncan C.
Jun 15, 2020
Edwin
Edwin, the customer service representative, couldn't have done a better job. His response to any inquiry was immediate, and the resolution was always within a day. Amazing customer service!
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Brent T.
Jun 13, 2020
Weak link
After receiving my order We put it through its paces and found a weak link in the system. The company gratefully sent us out a replacement part at no cost to me. Great customer service!
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Sweet T.
Jun 12, 2020
Outstanding Customer Svc
I recieved my package today and one of the items I ordered was not the correct one I needed! I notified them through email regarding the issue. I did not expect such wonderful customer service in response! I am BIG on customer care and this company surpassed that for sure. I was sent out a replacement part immediately and the representative was overly helpful.
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Happy C.
Jun 12, 2020
Sometimes you don't want something you…
Sometimes you don't want something you order and you hope to God that the company will take it back, and they did. I did retract my order within 15 minutes, so keep that mind. But totally understanding!
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Robert B.
Jun 8, 2020
I ordered this from China
I ordered this from China (am in Florida) during the Pandemic. I discovered that this greatly affected delivery time, plus there was a mistake in the product delivered. But all was resolved at no cost to me! In fact, they kept with me every step of the way until everything was resolved. I so appreciate their steadfastness in customer service!
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john M.
Jun 4, 2020
The courier got the wrong address and…
The courier got the wrong address and the chat line was brilliant, they sorted it out within 24 hours, well done. The assembly of the machine is really easy, well documented and easy to follow pictures, make sure that you do not get the wires mixed up with the mechanism as they will be eaten, but that is not a problem. Solid parts and great control over the speed and the attachments are too much, fantastic, better than what I had imagined. Thank you for an excellent product and customer service.
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