HINOMI INCReviews of hinomi.co

#Hinomi Oh wow, first time customer of Hinomi here and I love them already! It's a rare thing to find a company that puts this much effort into the service they provide. I ordered a #Hinomi H1 Pro V.2 ergonomic chair last Friday and I've been blown away by Hinomi's communications skills. From start to finish they've kept me informed at every step of the order process. From ordering to despatch, to collection by the courier and even to notify me when the courier was due. They even notified me that my parcel had arrived and sent me a thank you email for my custom. Impressive you might say, but then to add the final icing to the cake, the lovely people at Hinomi also sent me a £10 voucher off my next purchase, fabulous! Everything about this company screams quality! From their commitment to service, the quality of their products and an aftersales team to match, what more could anyone want. To quote Hinomi's own vision statement.., "Our commitment goes far “beyond comfort”, seeking to create environments that not only support your body but also nurture your mind". Well my new chair has certainly done that! I could feel my back pains melting away as I sat in it last night, and it's already got me thinking of other ways to improve my work environment. This is certainly no ordinary chair, it's a Hinomi, highly ergonomic and highly desirable! A real gem of a company and one which I hope I will do business with again very soon. Thank you Hinomi! :)

Compared to my previous 'premium' office chair, the H1 Pro V2 is highly flexible and creative with many features that can be adjusted for an individual user. Its relatively light but durable mesh material is a pleasing replacement for the previous faux leather that began to peel over time. The H1 Pro V2 was well boxed and definitely easy to assemble. There was one minor but irritating issue with the right armrest which was quickly replaced after documenting the problem with an accompanying photo. The adjustable lumbar support and headrest are much appreciated as is the reclining feature. Surprisingly, I find that I frequently use the flip-up armrest feature. On the other hand, the extendable leg rest is manageable but a bit awkward for my longer leg length. The price point and value for money were major considerations for me. I am pleased with the overall quality and design and have no hesitation recommending the Hinomi H1 Pro V2.

The product is amazing and when I had issues with the chair a year later customer service was amazing and gave me tips to fix the issue.

I recently had an excellent experience with the customer service team at Hinomi regarding my chair. When my chair arrived, I noticed that it came with a larger gas lift than I needed. I reached out to customer support to request a smaller gas lift, and I was pleasantly surprised by how accommodating they were. The representative I spoke with was incredibly helpful and understanding. They quickly arranged to ship me a smaller gas lift at no additional cost, which was a relief. The replacement process was straightforward, with clear instructions provided for an easy swap. Overall, my experience with Hinomi's customer service was fantastic. They went above and beyond to ensure my satisfaction, making the entire process seamless. I highly recommend them for their outstanding support and commitment to customer care!

Quiero agradecer por la atención recibida desde el primer momento, cuando me puse en contacto con ellos a través de correo, las respuestas fueron inmediatas y además un seguimiento oportuno. Gracias y muy contento con la compra realizada.

The chair came within two days and customer service was quick to respond. I found the chair at a great deal and my back pain is gone.

Perfect Shipping and Handling times. Support gets back to you in less than a day and item quality is just perfect.

In a realm filled with monotonous AI replies, HINOMI customer support stood out as a refreshing change. Initially, I believed our HINOMI chair needed fixing (it turned out to be a different brand of office chair). After reaching out to their customer support via email, I received a quick response within thirty minutes. In the business world time is money; hence, a prompt response is greatly valued. Collaborating with them to find a solution was a delight. Upon closer inspection, it became clear that the chair in question was not from HINOMI. I can say with certainty that if we ever need help in the future, HINOMI will ensure a smooth and hassle-free process.