HINOMI INCReviews of hinomi.co

Great customer support, responds quickly and effectively. I am very happy with the product and the level of service from Hinomi!

Communication was consistent. I presented the evidence of a misalignment and options to resolve the issue were given to me within 1 week. A replacement back was sent and resolved the issue. This was over the holiday season so delays were expected but I found it reasonable. Thank you support team!

Customer support was outstanding. When my shipments got stuck, they were prompt in contacting the shipping company to get my package found and pushed through. Package arrived before Christmas in good condition. One of the arm rests were a little loose but nothing I couldn’t fix myself. Otherwise, I love my Hinomin H1 Pro Chair!

I've got an H1 Pro Ergonomic Office Chair. Good quality, it seems to be durable, and it is easy to assemble. It's an Excellent chair. And I received an extra gift from the company! Totally recommended!

The customer support I received is next to none. I am grateful for the assistance and more than generous offers to help ease my concerns.

I purchased the X1 Ergonomic Office Chair about six months ago. I could not be happier with its design, comfort, function, and durability. Recently, I noticed a few minor issues I wanted to address: a creaking sound in the armrest and some mesh fabric wear due to the lumbar support rubbing against the upper back panels. I contacted support via email, and the response was supportive and efficient. Vit. T quickly verified the issue and sent replacement parts within two days. There was no consent back and forth or excuses, just quality support. A company's products are only as good as the support they put behind them. Hinomi has won me over, and I will happily shell out money for any of their products.

The wife and I both bought a Hinomi chair, an H1 Pro & X1. The chairs are fenomenal in there own ways and I would not change a single thing. The comfort, design, and customization on the chair is what makes them both great! I would highly recommend these chairs to anyone. To also mention the great support team who addressed a concern of mine and my wife with the chair being just a couple of inches too low. They were generous enough to send me two gas risers medium sized (instead of the small that we had originally ordered). Very helpful, and quick to resolve our concerns!

The shipper broke the first chair. Hinomi responded within 24 hours and set up a return and replacement. The chair is very comfortable and the amount fo adjustments are excellent. I'm still tweaking the settings for the perfect fit.