HimiwayReviews of himiwaybike.com

Thanks Mike you guys follow through thank you thank you

Leider gibt es Schwierigkeiten mit der Lieferung, da das Lager leer ist. Dies wurde erneut verschoben, das sich das Schiff mit den Containern verspätet. Der Kundensupport mit Freya ist super. Mir wurde stets schnell geholfen und fragen zum Lieferstatus usw. beantwortet. Ich musste nur sehr kurze Zeit auf Rückantwort warten, wirklich super. Eine sehr gute Mitarbeiterin Nachtrag: Ein paar Tage später wurde das Fahrrad geliefert und wenig später die zusätzlich bestellten Teile. Alles Top.

Sent email to find out information about my order and received a response the following day

Peggy was the greatest, fixed my problem. No better person than Peggy

We recently ordered a C5 ultra electric motorbike for my son. I had a question about the settings on the air shock and a couple of parts issues. Freya was great at getting me the information on the shocks and the replacement parts that we needed, which were shipped out as soon as we were able to document and clarify the issues. Great customer service.

Sehr schnelle und unkomplizierte hilfe bekommen danke und Lob an Freya

Freya responded quickly with an answer to my question, & provided me with the information I sought, that I couldn’t find or didn’t see on their website! I have an original cruiser, use it daily in summer to commute, & for fun in fall. An excellent product, have had 5 years now…

I recently bought a Himiway bike from my neighbor, albeit, without a key. I tried my best to order the correct key online, unsuccessfully. That is when Lora stepped in. Lora patiently walked me through the process and finally—was able to get the information needed to successfully order the correct key. She was kind and patient throughout and that kind of customer service makes all the difference!! I will always be a Himiway fan because of this experience. Thank you, Lora!!