HimiwayReviews of himiwaybike.com

I got my step-thru in 2020 and have currently logged over 5000 miles on my bike. I had to reach out once for a warranty claim and the customer service was amazing and quick about getting back to me. I looked for a solid three months at different companies that make electric bikes and after all my research I knew Himiway was the best option. I plan to get a new Ebike soon and will definitely be ordering from Himiway.

Hi everyone I own a Himiway Step Thru Cruiser. To start I am 68 years young and I love my Himiway bike . I have owned it since January 2023 . It was a breeze to assemble it, this bike is of high quality from the spokes to the frame . I love the way it handles at all speeds on all terrain, the 9 pedal assist levels are excellent, the braking system is excellent, the Shimano 7 speed derailleur is perfect .The battery are top notch Samsung or LG cells . I have added many accessories to it . Honestly it feels like you’re riding a well built motorcycle. And I have hit 32 mph with pedaling and motor assist ( wear your helmet) . I give this E-bike 10 Stars . Don’t hesitate to buy a Himiway you won’t be sorry .

I have a few bikes from Himiway. Cruiser step thru and zebra step thru. Bikes are strong. Recently I needed replacement controller but because some regulations, they had to tune the power down. Leo and his team always seem to respond very quickly and is helping me to figure out a solution.

I could not be more pleased with the customer service I received from Cindy and the Tech Support Team at Himiway. Cindyi made the process easy. Between her and Tech Support, the problem I was having was resolved so incredibly fast that I could hardly believe it and this was happening with a Holliday Weekend in the middle of it all. I am 71 years old and this is the 2nd time in my entire life that I have received this level of Customer Service. You have a fabulous product and a fabulous staff. It is evident that everyone at Himiway takes pride in their work and the company. Thank you for such a wonderful experience. Also, as a footnote, your bike has been one of the tools that has helped me on a weight loss journey that I have been on since April. I have lost 52 lbs to date. Toby M

Battery has never been an issue on any of our joint rides. Always plenty of power , with peddle assist and with a twist of the throttle. My neighborhood is all hills, on the North shore of Long Island, N.Y. You are either going up hill or down hill. So far so good. Batteries are fine and the brakes are fine. I also love the specials on the accessories, especially the blue tooth speaker, the fully ajustable gooseneck mirrors, and the saddlebags Thank you Himiway for that. The Q,s

Love my bike! Shipping time was reasonable and the bike arrived in great shape. Very easy to put together, especially watching the video. Great power and I’ve gone on rides over 45 miles and still had two bars of power left using pedal assist.

I live in a high valley (7200') in SW Colorado, and from my house everything is up, mostly on washboard gravel roads. I'm 69 and hadn't been on my road bike for around 15 years, so I was out of shape for riding. I got a Cobra around 2 months ago, and I've really been enjoying it. It takes off nicely as soon as I start pedaling, and I'm still getting the exercise I need without being miserable doing it. I've found the fat tires and suspension make the bike pretty smooth on the rough roads, even going downhill around 25 mph. The fat tires have always been quite stable and sure-footed, and coming from someone proud of their 1" tires and super lightweight bike, I'm glad I made the switch. Two complaints: the instructions could use more information about maintenance, like adjusting the suspension or brakes. Fortunately, there are tons of YouTube videos that are very helpful. The other thing is that it took quite a while to get all the accessories I ordered, but that wasn't a big issue for me.

I got my Zebra step through in December and have over 700 miles on it to date. After a lot of research I bought this bike because of the power and range. I never have to worry about getting home. And Himiway’s customer service has always replied to any questions I had within 24 hours. I often have people tell me what a nice looking e-bike it is. I agree!!! After having a severe break to my left leg I can’t get around on a regular bike but my Himiway lets me get back out on the trails. Thanx Himiway I’m having a blast!!!