HimiwayReviews of himiwaybike.com

Service personnel responded quickly to ship my order. Knowledgeable and courteous.

While moving we lost keys to one of our Himiway EBikes. Leo in Customer Service helped us to get our keys replaced. Customer Service was excellent. Prompt replies to our questions and very helpful

The support team worked with me to resolve my issue with the motor on my Zebra and get me back on the road as quickly as possible. Thanks!

We have the Himiway cruiser step through bike with over 3000 miles of hard use through the field's hunting. Like it a lot! I had to replace the hub motor in one of them and they sent it to me for free the old motor somehow got water inside of it.

When I first ordered my tires for my eBike, I accidently ordered the wrong ones, I was a bit upset with myself for not paying better attention, I called cust service and Freya responded to me via email. Freya was great, she typed perfect english and was extremely appologetic and genuinley concerned. She noted right off the back, that I ordered the 20x4 tire, and I needed 26x4. Freya was great and got me through the order and sent it out the very next day, to me, she delivered stellar customer service, she knew it was, "the Customers Fault" but she never made me fill bad about it, she was spot on and performed great. If you have a problem, I hope you get Freya, she is one great employee in my eyes. Now, it's time to ride, befor the snow comes...

excellent customer service with a quick response time that was happy to answer all my questions and help me make the right choices for what I wanted.

Himiway bike are a great brand. The bikes are top notch and reliable. Customer service is also great. I've had no major issues with my bike, but the one issue that I did encounter was handled quickly and fairly. I highly recommend Himiway bikes. I had mine over 4 years and have 4792 miles on it. I've have been satisfied and have been happy with the bike.

My brother in law, has 2 himiway e bikes. Let me ride them, I really enjoyed them. Ordered D3 st. Great bike, & got several accessories. We live on a gravel road, 1/4 mile from the bike trail, the fat tires handle rough roads Great. Easy set up right out of the box.