HimiwayReviews of himiwaybike.com

Customer service turned a bad experience in a good experience. I ordered new keys for my battery lock and received 2 sets of keys that did not work. After waiting 2 months for keys that worked Himiway ended up sending me a new lock with new keys. Customer service was very helpful thru the whole process and they compensated me for their mistake.

I had some difficulty getting brake pads for my Himiway ebike but they helped me resolve this issue with good communication skills

C1 bike - fun when it’s working! My daughter and her friends have all had a great time riding this around. Unfortunately shortly after purchase the bike stopped working, no power to the throttle. Initially they thought it was the controller box. Was disappointed when they charged $35 to send a new box since the bike was only a few months old and the part is pretty small and light, not costing that much to ship. After talking to customer service again they did refund me $20 of the $35. The controller box was not the issue and the bike would still not work. We tested the wiring again and found it was one of the wires from the controller box to the throttle. Himiway replaced this cable at no cost, just had to wait for it to ship from China. Overall we really like the bike, just unfortunate that it was faulty so early on and even with their warranty you have to pay for “shipping.”

Easy to assemble and unpack. Bike rides very nice, made some changes due to my height 6'4" tall and 270 lbs. The only draw back was the weight of the bike. I bought a Himiway bike rack, it should have come with a ramp.

Around 500 miles on it and it runs well. I just had a problem with a bolt for the rear fender breaking but aside from that it's a great bike and I am very happy with the purchase.

I love my Himiway bike, put over 1500 miles 0n it

Great product at a great value.

Himiway was responsive and in a timely manner.