HimiwayReviews of himiwaybike.com

Das Rad ist Top, jedoch nur solange nichts kaputt geht. Der Service ist unterirdisch schlecht. Versuche jetzt seit 7 Wochen meine Garantie in Anspruch zu nehmen. Echt schlecht!

Les cuento un problema que tengo con la bicicleta recientemente adquirida por la página oficial de Himiway para Europa, me dicen que les mande un video donde se escuche ese ruido que les comento y me contesta Lora que el servicio técnico les dice "que ese ruido seguramente proviene de las ruedas", cosa que es totalmente falsa ya que como técnicos especializados que supuestamente son ese ruido NO VIENE DE LAS RUEDAS, ESE RUIDO VIENE DE LA CAJA CENTRAL QUE HAY ENTRE LOS PEDALES, horrible servicio de atención al cliente.

Company paid me to write a good reviews but they are also known to ghost you when they owe you for those favors/events they create. They continue to make fake Facebook profiles and pretend they are customers with pretend positive experiences. They run facebook groups that will kick you and delete anything that's not up to their manipulative scheme.

Terrible warranty support, waited 3 months to get a brand new never used bike operational. Multiple promises made and never followed up on. I would suggest buying from a more reputable company. Be careful as they are buying 5 star reviews now. Hey friends! 👋 Thank you for choosing Himiway and being a part of our community! We would love to hear about your experience, and we invite you to leave a positive review on Trustpilot. As a token of our appreciation, we'll reward you with 5000 points, equivalent to a $50 coupon, which you can use on your next purchase! How to Participate: Click the button below to visit Trustpilot. Leave your 5-star review. Take a screenshot of your review and send it to himiwaybike.com. Once we receive your screenshot, we’ll add 5000 points to your account.

DON'T TRUST HIMIWAY! Please dont buy from Himiway as I dont want you to have the same experience as I have. After looking at other eBikes I decided I would cancel my order for my Himiway Long Range. I thought this would be a simple process as it was well within the cancellation period. Nearly 20 weeks I have been chasing my refund which is over £1300, still they have paid me nothing . I am now taking legal action!

DISHONEST - DO NOT BUY FROM HIMIWAY! I cancelled my order for my Himiway Cruiser. For 4 months I have been chasing payment and providing bank details - I still don't have the money! This company lies and is dishonest

I am having problems with the motor or clutch or controller. It is intermittent so don’t know when it will happen. I have emailed at least 6 times to Leo. What I get from Himiway is take a video work we can see what is happening and hear the motor. That is great however it only occurs when ridding so how can I take a video of it. I have asked to be able to call and talk to a tech like I can at GE. HIMIWAY emailed me back and said a tech would call but guess what. No call. So far I have purchased and installed a new clutch and motor still same problem. I was a big fan of himiway as I have over 8,000 miles on bike. Now when I need help “crickets”. Himiway where are you?????????????

Beware Himiway is a very irresponsible business. Poor manufacturing!! The front tire release faulted out causing front tire to fall off while our grandson was riding causing multiple injuries. We have read this has happened to others. We have been trying to work with Himiway without going through legally. The promise full refund within 2-3 weeks of returning bike to them. We trusted them and returned bike and it’s 3 weeks and still no refund has been issued.we have been going back and forth since July 2,2024 and now they don’t even respond and don’t even try to contact by phone because it’s impossible no one ever answers or returns call. So BEWARE of this company