HimiwayReviews of himiwaybike.com

I work for an e-bike warehouse where we refurbish e-bikes and make sure they are in top condition. We have refurbished a few himiways and the customer service has only been excellent, efficient, and timely. We have been able to find the replacement parts we need on the website, and if it isn't on the website, then the customer service team has been able to help. These folks are awesome and if you ever need help with you bike, trust that this team will take care of you!

Goede en snelle service voor het leveren van accessoires en onderdelen.

I ordered a D5 on Monday and received it on Thursday! I had a little technical issue that was handled by “Mike” who is a tech that answers any questions that you might have. The problem was solved promptly and the parts that were needed for the solution were ordered and delivered within a week!!! I love the bike, which I call “The BEAST”, because it is!!! I will never buy an e-bike from any other company. The whole team is fantastic! Thank you for caring about your customers Himiway!!!

I have purchased 3 himiway cruisers over the past few years. After having a small issue on one of them, I called support and talked with Beatrice. She was able to address the problem and Freya followed up to make sure it was fixed. Both support people have been very helpful and I'm now back on the road.

I have been very pleased with my Himiway D7 Cobra Pro and the Customer Service. Everything has been wonderful!

Mike made my order so easy and pleasurable!!! Himiway has come a long way in their customer service!!!

Evans helped me trouble shoot the issue my older, "well out of warranty", bike was having. He also helped secure a reasonable price for a new motor. Because I was traveling at the time, sometimes my responses were delayed a few days from when I received Evans communications, but he continued as if it was normal.

Habe mir gestern ein himiway E-Bike gekauft. Super war der Händler, besser geht's nicht. Superfreundlich und hilfsbereit. Himiway baut sehr gute E-Bikes zum günstigen Preis. Top Ausstattung mit großer Zuladung. Immer wieder gerne. Kann Himiway bestens empfehlen