hily.comReviews of hily.com

Response from hily.comSep 2, 2024

Cher Félix ! Nous nous excusons pour tout inconvénient que vous avez rencontré avec votre abonnement premium à vie. Chez Hily, nous nous efforçons de fournir un service cohérent et équitable à tous nos utilisateurs. Nous comprenons vos inquiétudes concernant les récents changements apportés à votre forfait de contenu et tenons à vous assurer que nous sommes là pour vous aider. Veuillez contacter notre équipe d'assistance client via le chat en direct ou [email protected] pour obtenir de l'aide.

Response from hily.comSep 2, 2024

Dear Nick! Thank you for sharing your feedback! We are delighted to hear that you prefer Hily over other dating apps. Our goal is to create a fun and engaging experience for our users, and we are glad you are enjoying it. If you have any suggestions on how we can continue to improve, feel free to reach out to us via Live Chat or [email protected].

Response from hily.comSep 2, 2024

Dear Eric! Thank you for your positive review! We are glad to hear that you find Hily easy to use and appreciate our 24/7 professional support. Verification is key to ensuring a genuine experience, and we are happy to know it is helpful for you. We strive to offer a valuable service at a reasonable cost, and it is great to hear we are one of your preferred dating apps. For further feedback and questions, please feel free to reach out to us via Live Chat or [email protected].

Response from hily.comAug 16, 2024

Dear Customer! We are sorry to hear about your experience. At Hily, we strive to provide an authentic and user-friendly platform. If you received suspicious likes or messages, please report them through the app so we can investigate. We are committed to protecting your privacy and ensuring that deleting your account is straightforward and secure. If you need assistance or have concerns about your account, please reach out to us via Live Chat or [email protected].

Response from hily.comAug 16, 2024

Dear Kris! Thank you for the positive feedback! We are thrilled to hear you are enjoying the app and connecting with great people. Your satisfaction is our top priority, and we are committed to continuously improving your experience. If you have any suggestions or need assistance, please do not hesitate to reach out to us via Live Chat or [email protected]. Happy matching!

Response from hily.comAug 16, 2024

Dear Lisa! Thank you for your feedback. We are sorry to hear about your experience. Our goal is to provide a valuable and transparent service to all our users. If you are encountering difficulties with your subscription or features, please contact our customer support via Live Chat or [email protected]. We will guide you through the cancellation process and assist with any other concerns you may have.

Response from hily.comJul 31, 2024

Dear Jason! Thank you for your wonderful feedback! We are thrilled to hear that our customer service team exceeded your expectations with their support. We strive to provide exceptional service and are glad to know we have made a positive impact. If you need any further assistance, we are here to help. Please feel free to reach out via Live Chat or [email protected] email address. Enjoy Hily!

Response from hily.comJul 31, 2024

Dear Charles! Thank you for your feedback. We are sorry to hear about your disappointment with our service and pricing. Our goal is to provide a valuable experience for all users, and we take your concerns seriously. We continuously work on improving our app and services based on user feedback. While our memberships enhance users' experience, it is not mandatory to purchase them as we also offer free usage of the app. For further assistance, please reach out to us via Live Chat or [email protected] email address.