hily.comReviews of hily.com

Response from hily.comMar 23, 2022

Greetings from Hily app! I am really sorry you had a frustrating experience with our app. However, I want to mention that both our premium and regular users' accounts can get banned due to violating our terms of use. We take the safety of our customers very seriously, and violations of our rules lead to a suspension. If you did not receive a sufficient service and explanation regarding the ban reason, then we will be happy to look into it once again. Please feel free to contact us either through Hily Live Chat Support or [email protected] email address.

Response from hily.comMar 23, 2022

Hey Grant! We are delighted to hear that your expectations were exceeded and you had a positive experience with our app. Thank you very much for your review! Our team will be happy to hear that their hard work has paid off! If there is anything we can do to serve you further, please let us know. You can reach us either through Hily Live Chat Support or [email protected] email address.

Response from hily.comMar 23, 2022

Hey Ryen! We are pleased to hear that our team provided you with excellent service. We are grateful for your review. It aim to provide the best possible service to our customers, and we are glad that this commitment was reflected in your experience. We will make sure that Lilit receives your feedback. It will definitely make her day! If you happen to have any further feedback or questions, please do not hesitate to contact us either through Hily Live Chat or [email protected] email address!

Response from hily.comMar 23, 2022

Hey Clark! We are so glad to hear you were satisfied with our service experience! However, it is very unfortunate that our app did not meet your needs. We would appreciate it if you could share with us the issues or flows that deprived you of enjoying your experience entirely. We continuously strive to better and adjust our app to satisfy all our users. Thus, your further feedback will be greatly appreciated. Please feel free to contact us either through Hily Live Chat or [email protected] email address.

Response from hily.comMar 23, 2022

Hey Kobe! Thank you very much for taking the time to leave us such a positive review! We are happy to hear that you loved your experience with our app. Your satisfaction is our priority, and as affirmed by your review, we pride ourselves on our exceptional service. Please feel free to contact us if you will have any further feedback or questions while using the app. You can do that either through Hily Live Chat or [email protected] email address.

Response from hily.comMar 23, 2022

Greetings from Hily app! Thank you for your review. We are sorry to hear you had a frustrating experience with our app. Unfortunately, I cannot provide you with a specific reason for being banned from using our app; however, once your account is banned, you can no longer create new accounts as they will be banned automatically. To receive further feedback regarding the reason for the suspension, you can contact us either through Hily Live Chat or [email protected] email address.

Response from hily.comMar 7, 2022

Hey there! Thank you very much for your review. Such reviews make all the hard work worthwhile. It is amazing that you had a cool experience with our app. If you happen to have any further feedback or questions, please do not hesitate to contact us either through Hily Live Chat or [email protected] email address!

Response from hily.comMar 7, 2022

Greetings from Hily! Thank you very much for your amazing review! We are pleased that you have been satisfied with our service and we managed to fix your occurring issue. Please let us know if we can help you with anything further, and thank you once again for taking the time out of your day to write us a review. You are free to contact us through Live Chat Support or [email protected] email address.