hily.comWith 900K+ monthly users & 51M+ matches yearly, Hily is the app to date as you are, your way. Find love, fun, friendship or anything in between, make real connections and enjoy dating with Hily!
hily.com (hily.com) has 378 customer reviews on Five Star Index, with an average rating of 3.3 out of 5.
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Jake
Easy to use app and love the layout
Response from hily.comJul 14, 2022
Dear Jake! Thank you very much for your review. We are happy to hear that you are satisfied with the app's layout and you find it convenient for your use. We are grateful to you for taking the time to leave us a review. Please feel free to reach us in case you have further feedback or questions. You can contact us either via Hily Live Chat or [email protected] email address.
Seth
This is for the live chat help I just recieved. They were funny, personable and very helpful. Excellent experience. Loving the app as well!
Response from hily.comJul 7, 2022
Dear Seth! We are pleased to hear that your experience with our Live Chat has been a good one, and you are satisfied with the provided service. Please know that your feedback is greatly appreciated, and you are always welcome to contact us in case of having further feedback or questions. You can reach us out either through Hily Live Chat or [email protected] email address.
Issa S.
Je m’appelle Samba j’habite à Paris j’ai 30 ans De la vie de faire de commerce je suis fidèle calme drôle souriante
Response from hily.comJul 7, 2022
Cher Issa ! Merci beaucoup pour votre avis cinq étoiles. Vous êtes au bon endroit : ) Veuillez télécharger notre application et elle vous guidera tout au long du processus de recherche de vos meilleures correspondances. Nous avons également une assistance en direct dans l'application, où vous pouvez répondre à toutes vos questions 24h/24 et 7j/7 ou nous contacter via l'adresse e-mail [email protected] pour plus de commentaires ou de questions.
Aidan
I suspected I had an issue regarding my account being accessed without my permission. The support was very helpful, and good vibes all around.
Response from hily.comJul 7, 2022
Dear Aidan! Thank you very much for your review, as feedbacks like yours make our day because it makes all the hard work worthwhile. It is fantastic that you received excellent service, and your issue has been addressed in a proper way. Please do not hesitate to contact us in case you happen to have any further feedback or questions regarding the app. You can reach us out either through Hily Live Chat or [email protected] email address.
Malcolm S.
Complete and utter rip off, the site is crawling with scam accounts
Response from hily.comJun 30, 2022
Dear Malcolm! Please note that Hily is free to download and use! You can review users' profiles in Finder: like, dislike, match, chat, or do video calls free of charge. Payments are not obligatory, but having a subscription may enrich your experience. Regarding the scam profiles, our moderators work hard to eliminate all fake profiles. However, once you see a fake profile, we would appreciate much if you could report it so our moderators can double-check it. To report a user: tap three dots in the chat (right upper corner) > tap “Block” and tell us the reason.
The A.
The agent was really good of helping me of what to do and how do stuff I didn’t know 😁👍
Response from hily.comJun 30, 2022
Dear customer. Thank you very much for your positive review. We are glad to hear that you received sufficient help from our agent, who was able to assist you with your app-related questions. Please feel free to contact us either through Hily Live Chat or [email protected] email address for further feedback or questions regarding the app. Enjoy Hily!
Soldierian F.
Had problem with the app it was acting weird saying my account was banned it was a mistake and I was freaking out the person who helped me was so sweet and was Patient bless u and bless everyone y’all are so sweet I use the app to help with my illness (distract myself) and to help with depression thank u so much you guys rock😆💗
Response from hily.comMay 28, 2022
Greetings from Hily Team. Thank you very much for leaving your review. We are delighted to hear that you received appropriate assistance, and now you are back with using the app. Please feel free to contact us either via Hily Live Chat or [email protected] email address if you happen to have further questions or feedback. Enjoy Hily!
Jaiden W.
helped with everything and any questions i had and will have. 10/10 support they respond if you get banned and will tell you the reason if that appears to happen. the app is a solid 8/10 but 10/10 support :)
Response from hily.comMay 20, 2022
Hey Jaiden! Thank you very much for your review. We are happy to see that you are satisfied with our service. However, we would like to hear more about your feedback regarding the app, which needs improvement in your opinion. We take our users' feedback seriously and welcome each suggestion and issue to work on making our app better for our users. Please feel free to share your further feedback or possible questions with us either through Hily Live Chat or [email protected] email address.
