hily.comReviews of hily.com

Response from hily.comApr 7, 2023

Dear River! We are sorry to hear that you found the free version to be unsatisfactory. Our goal is to provide a quality product that is accessible to everyone, so we do offer a free version with limited features as well as a paid version with additional features. We understand that our free trial may not offer access to all the features you were hoping to try out, but it is designed to give users a taste of what the full version can offer. We apologize if you were disappointed with the trial experience. Enjoy Hily!

Response from hily.comApr 7, 2023

Dear Dylan! Thank you so much for taking the time to leave a positive review about our app and customer service! We are thrilled to hear that you have had a great experience with our product and team. Our team works hard to provide excellent customer service and we are delighted that our efforts have not gone unnoticed. Your feedback is greatly appreciated and will serve as motivation for us to continue to deliver high-quality products and services. Enjoy hily!

Response from hily.comMar 30, 2023

Dear Hannah! Thank you for taking the time to share your positive feedback about our live help, people in your area, and our team of employees. We are thrilled to hear that you found our chat feature to be fantastic and our employees to be super kind and helpful. Should you have further feedback or questions, please feel free to contact us via Live Chat or [email protected] email address, and we will assist you further. Enjoy Hily!

Response from hily.comMar 30, 2023

Dear Allena! Thank you for taking the time to leave such a glowing review of Leo. We are thrilled to hear that he was able to provide you with excellent service. At our company, we are dedicated to providing our customers with the highest level of support, and it is great to hear that Leo was able to make a positive impact on your experience. We will share your feedback with him and the rest of the team, as we know it will serve as a source of motivation to continue providing exceptional service. Enjoy Hily!

Response from hily.comMar 30, 2023

Dear Aharon! Thank you very much for taking the time to share your positive feedback about our customer service. We are thrilled to hear that you had a great experience with our team and that they were able to meet your needs effectively. In case you happen to have further feedback or need assistance, please do not hesitate to contact us via Live Chat or [email protected] email address. Enjoy hily!

Response from hily.comMar 30, 2023

Dear Evan! Thank you very much for your positive review. We are happy to see you are satisfied with our app and its service. Yes, having a membership to find matches or talk to them is not mandatory in our app. Please do not hesitate to contact us for further assistance or feedback. You can reach us via Live Chat or [email protected] email address. Enjoy Hily!

Response from hily.comMar 23, 2023

Dear Joe! Thank you very much for your five-star review! Our team is delighted to see that you find our support to be great. The team works tirelessly to provide the best service to its customers, and we are happy to see it reflected in your experience. In case you will have further feedback or need assistance, please do not hesitate to contact us via Live Chat or [email protected] email address. Enjoy hily!

Response from hily.comMar 23, 2023

Dear Peter! We are sorry to hear about your dissatisfaction with our app. Please note that the basic features of the app are free, and trials or memberships are not mandatory at all. Regarding fake profiles, our moderators work tirelessly to eliminate all fake accounts from the app; however, if you notice a sketchy account, you can always report the user, and we will double-check the account. For further assistance or feedback, please do not hesitate to contact us via Live Chat or [email protected] email address.