High Speed GearReviews of highspeedgear.com

Response from High Speed GearNov 9, 2023

Thank you for your review, as the manufacturer we do make all orders to order and the items that you ordered are newly released items, due to a large influx of government orders we do currently have a longer than normal lead time. You can reach out to us at any time, and we are more than happy to assist you with finding that gear through a dealer that has that in stock. You can always call us at 910-325-1000 or email us at [email protected] and we are always happy to help.

Response from High Speed GearNov 6, 2023

Thank you for your review, I do apologize if the link does not work if you copy that tracking into the carrier selected it will provide the tracking, I have also sent you a password reset. If you need any further assistance, please email [email protected].

Response from High Speed GearOct 23, 2023

Thank you for your review as all items are made to order the shipping option take effect once the item is completed. I see that you need these items sooner, if you can please reach out to us at [email protected] and we would be happy to put you in touch with one of our authorized dealers that has the gear in stock and ready to ship.

Response from High Speed GearSep 14, 2023

We apologize for the inconvenience that our shipping times have caused for you. We are the manufacturer, so everything is made to order. We have an extremely high order volume, and we work orders first in, first out. Please call our customer service team at 910-325-1000 and they can put you in touch with one of our Authorized Dealers who may have the items that you're looking for in stock and available to ship immediately.

Response from High Speed GearAug 29, 2023

Thank you for your review, we as the manufacturer do not offer free shipping or discount codes as we don't like to compete with our authorized dealers. You can reach out to us at any time at [email protected] and we would be more than happy to assist you find a dealer that may offer free shipping or may offer other incentives.

Response from High Speed GearAug 28, 2023

Thank you for your review, all bottom retention is left unknotted so that our customer is able to adjust the retention to their individual needs for each piece of gear they purchase and not confine you to limits of just one level of retention. All of our products are hand made here in Swansboro, Nc. If you are unhappy with your product, we would be more than happy to assist you with a return. Please reach out to us at [email protected] if you wish to start a return or if you need further assistance with your purchase.

Response from High Speed GearAug 23, 2023

Thank you for you review, I have sent you an email so that we can get you taken care of, if for some reason you did not receive that email, please send us an email at [email protected] and we will get you taken care of right away.