High Speed Gear Reviews | Read Customer Reviews of highspeedgear.com

High Speed GearReviews of highspeedgear.com

4.2546 reviews
Manufacturing
87 Old Hammocks Rd, Swansboro, North Carolina

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High Speed Gear

About High Speed Gear

High Speed Gear® is dedicated to building the best 100% American-made, battle-proven tactical gear™. HSGI® started as a custom shop in 1999, making gear for Marines at Camp Lejeune. Since then, the company has grown to be the largest full-time employer in Swansboro, N.C., with distinct and innovative products like the TACO® and the Sure-Grip® Padded Belt. Our products are designed for the highest level of comfort, functionality, and versatility. Satisfaction is guaranteed for all of our customers, whether military, law enforcement or responsibly armed citizens. Our products are user driven and are designed based on the operational experiences of a wide variety of end users. HSGI® products are fully warranted to the original owner against defects in materials and workmanship for the lifetime of the product. If a product ever fails due to a manufacturing defect, we will repair it or replace it, at our discretion. For information about custom gear OEM projects, contact us at [email protected].

High Speed Gear (highspeedgear.com) has 546 customer reviews on Five Star Index, with an average rating of 4.2 out of 5.

Also known as: highspeedgear.com
Website: highspeedgear.com
Category: Manufacturing
Location: Swansboro, North Carolina
Listed on Five Star Index: 2026

About these reviews

Replies: The company replied to 20% of reviews.
Latest: Most recent review: June 2026.
Edits: Reviews are shown as their authors wrote them. The company can reply, but cannot edit them.
Score: This company cannot pay to remove reviews or change its score.

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High Speed Gear reviews

Showing 57 reviews with 1 star · Clear filters

B.
Jun 19, 2024
I am receiving a survey because of a…
I am receiving a survey because of a “recent” order I placed. Uh I placed the order several months ago (maybe over 3). After several weeks I didn’t receive my order and did not get any notification about it other than the original order confirmation. I wrote an email inquiring about my status and still did not receive a response. I sent another email asking to cancel my order. Then suddenly I receive a response that my order will be cancelled. Additionally, I suddenly receive my order in the mail. I will not be ordering from you again.
Response from High Speed GearJun 19, 2024
Thank you for your review, we do apologize for those extended lead times we manufacture all gear to order versus our dealers who carry in stock. If you ever need assistance with sourcing gear sooner than our lead time reach out to us at [email protected] and we will be more than happy to assist you. If you receive gear and no longer want that gear you can always reach out to us within 30 days of receiving that gear and we will be happy to establish that return for you.
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andrew G.
Jun 19, 2024
Shipping was way too slow
Shipping was way too slow. Good product but I would not buy directly from hsg
Response from High Speed GearJun 19, 2024
Thank you for your review, we do apologize for those extended lead times we manufacture all gear to order versus our dealers who carry in stock. If you ever need assistance with sourcing gear sooner than our lead time reach out to us at [email protected] and we will be more than happy to assist you.
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Greg B.
Jun 14, 2024
Products were good, shipping time was bad
The products are well put together and work for their intended purpose. However, I ordered them on April 5, 2024 and received them on June 11, 2024. Really disappointed in shipping times on a couple of basic mag pouches.
Response from High Speed GearJun 17, 2024
Thank you for your review, we do apologize for those extended lead times we manufacture all gear to order versus our dealers who carry in stock. If you ever need assistance with sourcing gear sooner than our lead time reach out to us at [email protected] and we will be more than happy to assist you.
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Jared N.
Jun 6, 2024
Inform your customers of potential delays
I ordered the Gen 2 Tacos on 4/10/24 and have yet to receive them. There was absolutely no indication the Gen 2 taco was out of stock or any indication of back order. I reached out several weeks ago for an update and my email was ignored. I forwarded the original email requesting a response to the original request for information and I received an answer.
Response from High Speed GearJun 6, 2024
Thank you for your review, the order number associated with this review was cancelled and refunded at your request, it does show that you have spoken to someone from the team and that the order you are referencing is in production pending completion, we apologize for the delay in shipment of your order we do make all orders to order. If we can ever assist you with sourcing gear sooner, please email us at [email protected].
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Grant H.
May 30, 2024
Don't waste your time and money
Where do I even start? I placed the order back in late Feb/early Mar., and my orders were finally shipped 2 wks ago? Almost 110 dollars for a radio pouch and admin pouch, tax included? Ans especially now I'm leaving my current job and my order still haven't arrived? Knew I should've used Amazon in the very beginning.
Response from High Speed GearMay 31, 2024
Thank you for your review, we do apologize for those extended lead times we manufacture all gear to order versus our dealers who carry in stock. If you ever need assistance with sourcing gear sooner than our lead time reach out to us at [email protected] and we will be more than happy to assist you.
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Michael M.
May 30, 2024
I did not see on the website that items…
I did not see on the website that items were back ordered. Made a order for multiple items on March 1st, 2024. it is now May 29th, 2024, and I have still not received my items. I understand the back-order delay, but 3 months back order is a little irritating. I was told my items were being shipped last week and the tracking number provided still says Lable created and no shipping information.
Response from High Speed GearMay 30, 2024
Thank you for your review, I am showing that your shipment shipped out on 5/22 and is out for delivery today. We do make all gear to order we do apologize for those extended lead times. If you ever need assistance with sourcing gear sooner than our lead time reach out to us at [email protected] and we will be more than happy to assist you.
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Thomas G.
May 28, 2024
Had to continually prompt for delivery…
Had to continually prompt for delivery updates. Then finally after 8 weeks they “fast tracked” the item which still took a week to get out and didn’t bother to expedite delivery - arrived too late for event.
Response from High Speed GearMay 29, 2024
Thank you for your review, we do apologize for those extended lead times. When you reached out and asked about your order it was on the production list to be completed within 7 business days and was shipped within that time frame that was provided by the customer service team. If you ever need assistance with sourcing gear sooner than our lead time reach out to us at [email protected] and we will be more than happy to assist you.
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Kevin B.
May 26, 2024
Not a good taser pouch
I never leave reviews but this has got to be the absolute worst design for a taser pouch I have ever seen. My department makes us carry only issued pouches, and I refuse to carry this one. I'd rather carry my taser on a belt holster. The way the retention strap works makes me believe that whoever designed this never thought about actually using it. Instead of having a snap or velcro on the outside that you can just pop off quickly to access the taser... you have to fish your finger inside the pouch between your taser and retention strap in order to release the velcro.. makes no sense.. I can't believe this made it to production. Sorry... magazine tacos are a win though!
Response from High Speed GearMay 28, 2024
Thank you for your review, I have sent this information to our design team, I do know that they do have an improved version of this taco in the works. if you need any further assistance, please reach out to us at [email protected].
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