Kenneth H.
Service has been good but more outages…
Service has been good but more outages than we expected. Maybe that is because Highline is still building out in our area, so we give the benefit of the doubt for a while and we’ll see how it goes.
Response from HighlineJun 8, 2026
Thank you, Kenneth, for your feedback and for giving us the benefit of the doubt. We're glad to hear that your overall service experience has been positive, but we understand your concerns about the outages you've experienced. We know reliability is important, and we're continuously working to improve and strengthen our network as we expand service in new areas. We appreciate your patience and the opportunity to earn your continued trust.