Highline Reviews | Read Customer Reviews of highlinefast.com

Highline Reviews | Read Customer Reviews of highlinefast.com

Highline reviews

Showing 215 reviews with 5 stars · Clear filters

joyce C.
Oct 22, 2026
Very few service interruptions.
Very few service interruptions. A credit given for a couple of interruptions. Never got that with prior company.
Response from HighlineOct 23, 2026
Thank you for sharing your experience, Joyce! We're glad to hear your Highline service has been reliable and that our efforts to make things right when interruptions occur have made a difference. We know how important staying connected is, and we believe in taking care of our customers when service falls short. We truly appreciate your support and thank you for choosing Highline!
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Brad B.
Oct 22, 2026
Very dependable
Very dependable. Tried kinetic wind stream ans spectrum and they were not as dependable. Even with all of the connected devices, kids and grandkids never had buffering issues.
Response from HighlineOct 23, 2026
Thank you for the wonderful review, Brad! We're thrilled to hear that Highline has provided the dependable internet experience you were looking for. Keeping everyone connected, even with a house full of devices and family members streaming, is exactly what fiber internet is built for! We truly appreciate your trust in Highline and are grateful to have you as a customer!
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Ben W.
Oct 22, 2026
So far i like the speed of my internet
So far i like the speed of my internet. I did get upset a couple times when my internet went down, but the last time it went down for so long Highline did make it right by taking $15 off my bill.
Response from HighlineOct 23, 2026
Thank you for sharing your experience, Ben! We're glad you're enjoying your Highline internet speeds, but we understand how frustrating service interruptions can be. While we work hard to provide reliable service, we also believe in taking care of our customers when we fall short. Thank you for choosing Highline!
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Phil C.
Oct 22, 2026
Better Than Before
Down times have dropped a lot compared to my last provider. Also, customer service is fast.
Response from HighlineOct 23, 2026
Thank you for the great review, Phil! We're so glad to hear you're experiencing fewer service interruptions and that our customer service team has been quick to help when needed. Providing dependable internet backed by responsive, friendly support is what we strive for every day. We truly appreciate your trust in Highline and thank you for choosing us!
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cynthia
Oct 22, 2026
Installation was seamless
Installation was seamless, done as promised and when promised. I have especially appreciated the texts/emails regarding service maintenance or outages.
Response from HighlineOct 23, 2026
Thank you for the wonderful review! We're so glad your installation went smoothly and everything was completed as promised. We also appreciate you recognizing our efforts to keep customers informed about maintenance and service interruptions. Clear, timely communication is important to us, and we're happy it's making a difference. Thank you for choosing Highline!
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Carol S.
Oct 22, 2026
Kimberly was very kind in helping me…
Kimberly was very kind in helping me put my services on Seasonal Options.
Response from HighlineOct 23, 2026
Thank you for the kind review, Carol! We're so glad Kimberly was able to help you with your seasonal service options and make the process easy. We'll be sure to share your kind words with her. We appreciate you choosing Highline and look forward to serving you again!
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Carmen B.
Oct 22, 2026
Good service
Good service, consistent. We're warned of times of fixing the service that occur in the middle of the night.
Response from HighlineOct 23, 2026
Thank you for the great review, Carmen! We're glad to hear you're enjoying consistent, reliable service and appreciate our advance notifications about scheduled maintenance. We do our best to schedule maintenance during overnight hours to minimize disruptions and keep our customers informed. We truly appreciate your support and thank you for choosing Highline!
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Laura B.
Oct 22, 2026
Great service
My tech installed, Junior, was great and answered all my concerns, very nice and am thrilled with my service,
Response from HighlineOct 23, 2026
Thank you for the wonderful review, Laura! We're thrilled to hear you're enjoying your Highline service and that Junior made your installation experience such a positive one. Taking the time to answer questions and make sure our customers feel comfortable and confident is so important to us. We'll be sure to share your kind words with Junior and the team. Thank you for choosing Highline!
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