HighlineReviews of highlinefast.com

The service is hardly ever out snd when it is, they fix it quickly. Customer service needs a little help. They should listen better before they try and transfer you. The technicians are wonderful and very helpful.

Fastest available in our area. There have been 8 interruptions since we signed up last April. A gps based map of cable locations needs to be published to help insure future interruptions are minimized

I like the service and speed; the monthly fee is slightly high, but since we are rural, we always have to pay more for service. There where several outages in the beginning but those seem to have settled down, is was mentioned to install a redundant system, not sure how far that got. To their credit, I have to mention that a month where we had a lot of issues, they did give us credit for the whole month, I guess that kept complains in check. I greatly appreciate the procative messaging when upgrades repairs etc. are needed, it lets me prepare to not reschedule things I planned to do during that time proactively.

The installation crews were great! Both the service drop and in-home cabling and set-up. The only detraction was some communication issues as to scheduled appointments. The crews were ahead of schedule and arrived days before appointment, but changes were not conveyed timely. Luckily, we were home and installation went well.

Lost two days of connectivity in September

We had some issues last week but otherwise it has been really good

For the most part all is great however the installation team left exposed cables surrounded by orange cones on the south east corner of my lot. I am not sure what the plan is to clean this up, can you let me know?

Installation staff were excellent. Installation itself was a few days late (supposedly due to the initial volume of connects). The signal has been much less stable than I was getting from Starlink. So far, I'm content and assume the service interruptions will get smaller and less frequent as your network matures for the next few months.