HIDevolutionReviews of hidevolution.com

I've bought two systems from HIDEvolution, and both times they have been excellent to work with. The pricing and service has always been fair considering the high-touch nature of what they do. Both laptops have exceeded my expectations and their customer service and tech support has been excellent to work with the few times I've needed it. I'm glad to know if I need system maintenance or cleaning, I can send them my PC and they will take great care of it. Buying a system from HIDEvolution is a bit like buying art - you're making an investment in something that should last for a long time. The one thing I recommend to anyone looking to buy from HIDEvolution is - be patient. It's not an overnight process. Let them benchmark and burn-in your system, the QA Checks are totally worth it so you don't get a bum computer. It may take a few weeks to a month, maybe a little more (depending on chip shortages and back orders and if the system you want is even released to market yet) to get your PC in your hands, but it will be worth the wait, I promise. If you want the best, buy from HIDEvolution

While there were shipping problems, seller was responding to support emails and did outstanding job at accompanying paperwork. Packaging is good and high quality. No defects were found in the laptop itself. Absolutely recommend!

I wanted to provide you some feedback for my Window’s Tweak session with Max that I purchased from HIDevolution. In short, it was outstanding! I am an IT Professional with four decades of experience, and even I was impressed. I heard about the service from a fellow IT Professional that used it for her customers, and I decided to give it a try based on her recommendation. The engineer, Max, is highly skilled, relatable and very efficient. He thoroughly installed the group policies and registry tweaks necessary to git rid of bloatware, disable data collection and privacy intrusions, install anti-virus and create a restore image. In addition, he installed a better search function, a uninstall utility that actually works and an image creator — just to name a few of the improvements I noticed. The session was easy to initiate and the workflow was smooth and enjoyable. It took about two hours. My system performance improved markedly — boot time went from about a minute and a half to under 30 seconds. Prior to the cleanup, I was concerned that my laptop would not perform adequately for my virtual reality system. It was struggling to perform on Beat Saber, Elvin Archer and Elite Dangerous(!!!). After the tweaks, they work perfectly. This was a significant improvement that is repeatable, as he left me with a clean image that allows me to restore my laptop should that become necessary in the future. Thank you Max for the fantastic service and expertise, and thank you HIDevolution for offering the tweak session — it was well worth it to me!

It was impressive watching Max tune my new pc and I believe in learnt a few new things trying to keep up with his knowledge on all things computer. I really appreciate his patience and his attitude and wiliness to explain anything I had a question with. All in all, I am happy with the product & service from Hidevolution and I hope it all runs smoothly. I will definitely be a return customer.

I hadn't heard of HIDevolution before I started looking for a new laptop recently and decided to give them a try. I was really impressed by how many customization options they offer when you buy a laptop. I also found their customer service to be excellent as they were very helpful, informative, and quick to respond to any questions I had. Lastly, the processing was very quick and I was able to receive my laptop very quickly. I couldn't be more happy with my laptop and am also very happy with the service HIDevolution provided. The people working there are great and really offer a lot. I highly recommend them to anyone in the market for a laptop, especially for those looking at high-end laptops where you want to get things just right and have extra quality control and customization options. My experience with HIDevolution in short: great customization options, great deal, excellent customer service, quick processing, and a high end laptop I couldn't be happier with. Highly recommended!

I wanted a fast gaming touchscreen laptop and looked on Newegg. This led me to the MSI WEBSITE that led me to basically designing my own laptop. Which is an MSI touchscreen laptop souped up and shipped by HIDevoulution. I ordered the laptop on a Monday and it was delivered the following Monday. A great turnaround time and unit is working great! I’m most happy with my entire experience with HIDevolution. 84

I've been buying all my laptops from HIDEvolution. Mainly because they ship internationally since I live in Dubai and accept PayPal payments even for international orders whereas other companies will only accept credit card or wire transfer for international orders but no PayPal. I love the customization they offer on all laptops and most importantly, the thermal upgrades. Nowadays laptops have very fast CPUs but in turn, they generate a lot of heat causing the laptop to overheat and thus, thermal throttle. The cooling upgrades they offer such as the upgraded thermal paste and thermal pads which they apply on heat sensitive components inside the laptop helped tremenedously. I've been buying laptops from them since 6 years ranging from Alienware, MSI, and Clevo and they've all worked flawlessly out of the box. Additionally, most companies will require you to send the laptop to them for any warranty claims and you've have to pay for shipping which is very expensive but HIDevolution offers a global warranty which covers shipping costs so one time when I did have a problem with the keyboard on my Clevo P870DM3 laptop, they sent me a courier guy to my home to pick up the laptop and send it back to them. They replaced the keyboard and sent me the laptop backc and I didn't have to pay anything as it was covered in the global warranty. It couldn't get more convenient really even if you bought a laptop locally you'd have to drive up yourself to the service center to drop it off then pay another visit to collect it once it's done. Highly recommended company and their customer service has been top notch!

I ordered a ZenBook Pro Duo from HIDevolution, with delivery to New Zealand. It was delivered in 8 days in perfect condition. I have nothing bad to say about the experience! Price was good, condition was perfect, and international delivery was FAST! Note that I ordered the stock ZenBook with no customisation. I couldn't comment on their customisation service.