HiBREWReviews of hibrew.coffee

more like NOBREW. the machine they sent me refused to work, after sending them pictures of everything and a video, they told me their experts could fix machine, in five minutes, they then offered me a $23 refund to keep the machine, which is clearly useless, i have returned machine, which is missing in post, ihave tracking information, they still refuse to refund my money. DON'T WASTE YOUR TIME OR MONEY DEALING WITH THIS SHOCKING COMPANY !

Having purchased the 5 in 1 coffee machine, I received 2 adaptors that were identical and 1 that was missing. I then purchased a machine elsewhere but when I made an effort to return their item for a refund (something they made very clear was not a problem) they refused my request. Thank God Ebay stepped in. Thanks to them I now have my money back. HiBrews first offer was a $5 refund and live with THEIR mistake, not much on a $221.9 item, and when I pointed out that I had already purchased another coffee machine their response left me with no option but to get Ebay involved. My advice, always use Ebay for purchases and AVOID HiBrew like the clap.

The coffee machine itself is really great, but we received it with cracked water tank (crack is big enough to leak water). After contacting support they told me that they will send me new water tank. I have waited a couple of weeks, but didn't receive it, then tried contacting them again, but they ignored me. So, even tho product feels great, I would not recommend buying it cause of poor quality control and almost non-existing support.

i bought a machine 1Hb coffee 6 in 1 the video and the specs of the model advertised that in first bar of water can change from 20ml to 40ml and from the first bar got 50 to 75 ml. Contacted to them and they told me about different coffee powder!? from which from Nespresso from Dolce Gusto? When you say 20 ml your machine must give 20 ml (or at least 30 ml) not 50ml

Ich habe im November eine Kaffeemühle über diese Website bestellt und bezahlt. Es gab nie eine Auftragsbestätigung und gar Versandbestätigung. Jetzt versuche ich seit Wochen über Paypal mein Geld zurückzubekommen. Nicht über diese Seite bestellen!!!!!

H10P worked OK for 2 days, after that steamer broke down. The best advice from HiBrew was to clean (I did, though new machine). Then they stopped responding. Now I am left with brand new bad machine.

Habe eine Kaffeemühle über die Hibrew website gekauft. Funktioniert gut, jedoch finde ich den Mahlgrad nicht fein genug. Nach anschreiben auf 3 verschiedene Mail adressen der Firma keine Rückmeldung seit 4 Wochen, denke da kommt auch nichts mehr. Sehr sehr schwacher Kunden-Support, ich weiss nicht für was man Mail adressen auf der Website angibt über die dann niemand erreichbar ist oder nach Verkauf es keinen mehr interessiert.

The worst purchase ever ! Coffe tastes like plastic !!! This machine is defective and Aliexpress should take responsibility for this ! This is carcinogenic product !